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Grand Prairie Ford

Grand Prairie, TX

4.7
1,774 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,774 reviews

January 10, 2025

They got me in and out in two hours … relatively painless .,,the salesman (Scott) was great More

by TSCOTTR5203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jones
Jan 13, 2025 -

Grand Prairie Ford responded

Thank you for your great feedback! We're glad to hear that your experience was quick and relatively painless, and that Scott provided excellent service. We truly appreciate your trust and look forward to assisting you again in the future!

January 10, 2025

Grand Prairie Ford always makes me feel at home, Jackie Mercer and all the staff are pleasant informative and diligent in the whole car/Truck buying process.. Thanks guys my son and I are extremely satisfi More

by jessesanchez912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Jackie Mercer and the team made you feel at home and provided great service throughout the car/truck buying process. We truly appreciate your trust and are thrilled that both you and your son are satisfied. We look forward to seeing you again next time!

January 10, 2025

Very friendlythe sales person he helped me to choose the auto and they explain everything very good More

by Andre’s ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Flores
Jan 13, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that our sales person was friendly and helpful in assisting you with choosing your vehicle. We're happy that everything was explained clearly, and we appreciate your trust. We look forward to serving you again in the future!

January 09, 2025

Jacking is always pleasant and helpful in the whole automobile purchase process!! Ford needs more like him!! More

by jessesanchez912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Grand Prairie Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that Jackie provided you with such a pleasant and helpful experience during your automobile purchase. His dedication to customer service truly makes a difference, and we’re proud to have him on our team. Your suggestion that Ford needs more people like him is a testament to the positive impact he has on our customers. We will be sure to share your kind words with Jackie, as he deserves to know how much his efforts are appreciated. Thank you for choosing our dealership, and we look forward to serving you again in the future!

January 09, 2025

I just bought a new F150 and had a very good experience. They had the King Ranch truck in the color I wanted. The sales staff were very friendly and professional and worked hard to get the deal right for my More

by jhchandlerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose *****
Jan 10, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We are thrilled to hear that you had a very good experience purchasing your new F-150, especially finding the King Ranch truck in your preferred color. Our team takes pride in providing friendly and professional service, and it’s great to know that they worked diligently to tailor the deal to fit your budget. Your satisfaction is our priority, and we are delighted that we could meet your needs. Thank you for choosing us for your vehicle purchase, and we look forward to assisting you again in the future!

January 08, 2025

Jacking is always pleasant and helpful in the whole automobile purchase process!! Ford needs more like him!! More

by jessesanchez912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Grand Prairie Ford responded

We are delighted to hear about Jackie's outstanding performance and the exceptional service he provided during your automobile purchase. Your positive feedback highlights the type of dedicated, customer-focused professional we strive to have on our team. Jackie's commitment to being pleasant and helpful throughout the entire purchase process is precisely the standard we aim to maintain. We appreciate you taking the time to recognize his exceptional work and share your experience. Testimonials like yours motivate our team to continue delivering top-notch customer service. We are proud to have Jackie representing our dealership and appreciate that he exemplifies the high-quality service we want every customer to experience. Thank you for your kind words and for acknowledging Jackie's outstanding contribution to your car-buying experience.

January 07, 2025

Went to look for a new car and was helped by Marcus! We were well taken care of and left very happy!! More

by Trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're delighted to hear that Marcus provided you with excellent service during your visit. It's fantastic to know that you felt well taken care of and left happy with your experience. We appreciate you choosing us for your car search, and we look forward to assisting you again in the future. If you need any further assistance or have any questions, please feel free to reach out. Thank you!

January 07, 2025

Jackie has been a great help with the our new purchase! We’re excited to see what this new experiences this new 2024 Ford Mache brings. More

by andrebthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jackie provided great assistance during your purchase, and it’s exciting to know you’re looking forward to your new Mach-E. We hope this vehicle brings you many enjoyable experiences on the road! If you have any questions or need support in the future, please don’t hesitate to reach out. Thank you for choosing us, and congratulations on your new purchase!

January 06, 2025

I had a good experience and would recommend working with them again in the near future. More

by FELTONJR.MARC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Grand Prairie Ford responded

We appreciate your positive feedback and are pleased to hear that you had a good experience with our team. Recommendations from satisfied customers like you are incredibly valuable to us and reflect our commitment to providing quality service. Our goal is to ensure that every customer interaction meets or exceeds expectations, and we're gratified to know that we have achieved that in your case. We look forward to the opportunity to serve you again in the future and continue to earn your trust and confidence. Thank you for taking the time to share your experience and for considering recommending us to others. We appreciate your support and look forward to your next visit.

January 05, 2025

Friendly and personably business. Took time to listen and understand my needs and wants and ultimately help accomplish my goal. More

by DBHIGGINS91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
Jan 08, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a friendly and personable experience with us. Our team is committed to listening to our customers and understanding their needs to help them achieve their goals, and it’s wonderful to know we succeeded in doing that for you. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to assisting you again in the future!

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