Grand Prairie Ford

Grand Prairie Ford succeeds in having great people. I must say being a car guy the purchase process at Grand Prairie Ford was painless and rather enjoyable. This was my first time to use the internet f I must say being a car guy the purchase process at Grand Prairie Ford was painless and rather enjoyable. This was my first time to use the internet for a vehicle selection and purchase. Jackie Mercer was particularly helpful, knowledgeable and a real asset in my experience. Jackie’s follow up timing was perfect. Silvio Martini in the finance department I believe to be another asset both for the customer and for Grand Prairie Ford. He did indulge me in talking about the car business. This was important to me in that I use to be a salesman from decades past. I will recommend Jackie, Silvio and Grand Prairie Ford to anyone who is in the car market. More

Very good customer service they helped me look for what I wanted, I ended up too satisfied with Grand Prairie Ford wanted, I ended up too satisfied with Grand Prairie Ford More

Good and fast 12 words are too much to write The first thing I thought of thing I thought of More

It was nice and a large inventory. I hate the hassle of bottom line price. I was angry by the time I left, what a waste of my time is what I was feeling. But after getting back to Waxa I hate the hassle of bottom line price. I was angry by the time I left, what a waste of my time is what I was feeling. But after getting back to Waxahachie management decided they could take less? The only reason I accepted at that point was my salesman Scott Smith. More

From the time I entered the door everyone was oh so helpful and worked with me and got me the best deal I could possibly get helpful and worked with me and got me the best deal I could possibly get More

Location was very neat and organized. Max out salesman was a great help to us. The free food was also good. Max out salesman was a great help to us. The free food was also good. More

Jackie did an amazing job finding me my new car! He was patient and communicative throughout the process and took away a lot of the stress I’ve been having. Thank y’all! He was patient and communicative throughout the process and took away a lot of the stress I’ve been having. Thank y’all! More

Parker rocks and I would definitely go and ask for his help again. He treated me fairly. help again. He treated me fairly. More

I was given a final paper to sign with agreement but after I agreed on other changes and waited four (4) hours for financing in my 7 hour daily wait, the agreed terms were incorrect. I was given a verb after I agreed on other changes and waited four (4) hours for financing in my 7 hour daily wait, the agreed terms were incorrect. I was given a verbal and I should have seen the writing on the wall but I was hungry, tired and the only person in the dealership. I got home and was to return with a check and thank goodness I did because the agreemeent was not changed and after eating, resting and talking to my bank, our number was incorrect. I am glad I have people in my life that watch over me as a person. Salesman was very sweet but had zero skills but to watch to the sales manager and try and "work some magic". The process was un necessary as they had maybe 5 customers total. I called the next morning and it took several times to get financing to answer. At this point, I was done. I came back to get my vehicle. The salesman and manager lied to my face about my plates that it was "standard policy" to give customer their old license plates. I have purchased over 20 vehicles and sale livestock trailers for Elite - rule #1 in sales is to be you and be honest. I even asked another gentleman about it and he was honest and told me "wr trash all plates." More

Dealership staff was helpful and Jose (Joey) was quick to help and assist us while we worked through pricing and discounts help and assist us while we worked through pricing and discounts More