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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,655 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,655 reviews

November 30, 2024

Good follow up from salesman. Told came with two key fobs after I closed deal only one was available. Dealership said sorry we will not provide another. More

by james.blake
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for your feedback. We're glad to hear that you received good follow-up from your salesperson, but we regret the situation with the key fobs. It’s disappointing to learn that you were not provided with the second fob as promised, and we understand how frustrating this must be. We would like the opportunity to resolve this issue. Please contact Maricela Vera at Mvera@grandprairieford.com so we can address your concerns directly and work toward a solution. We value your business and hope to make this right for you.

November 30, 2024

Everybody I dealt with was very professional and kind and made the process very easy. More

by jefferyw98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re thrilled to hear that everyone you worked with was professional and kind, and that we made the process easy for you. Our team is dedicated to providing a smooth and pleasant experience for all of our customers, and it’s great to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

November 30, 2024

Nothing but great things to say about Grand Praire Ford. Our salesperson, Angie, did a great job meeting our needs. More

by andrew_junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Jimenez
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re delighted to hear you had such a positive visit and that Angie went above and beyond to meet your needs. Our team takes pride in delivering exceptional service, and it’s wonderful to know Angie made your experience so seamless. We truly appreciate your kind words and your support. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 30, 2024

It was a great place to buy a car. Hermi was great. Highly recommend if you’re in the market. More

by GABE.E.HERNANDEZ
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for your review! We’re thrilled to hear that you had a great experience and that Hermi was able to assist you in finding the perfect car. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out. We look forward to helping you again in the future!

November 29, 2024

Best Dealership out there, cant compare and wouldn't go anywhere else that isn't Grand Prairie Ford More

by GARCIAJESUS5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Grand Prairie Ford responded

Thank you for your amazing review! We’re thrilled to hear that you consider us the best dealership. Your loyalty means the world to us, and we’re grateful for the trust you’ve placed in us. We look forward to continuing to serve you and providing the exceptional experience you’ve come to expect. If you ever need anything, don’t hesitate to reach out!

November 28, 2024

Went to Grand Prairie Ford to buy a car in saw on Cars. com Met Representative Ron Smith who showed me the car in a very knowledgeable, relaxed way. I bought said car easily with no bumps in the process. More

by Ed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that Ron made your car-buying process smooth and enjoyable. It's great to know you drove away happy with your like-new car and full tank of gas! If you need anything in the future, don't hesitate to reach out. Enjoy your new ride!

November 27, 2024

Grand Prairie Ford was great to deal with and helped me get into the truck I have been wanting. More

by trainwreck83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that our team helped you get into the truck you've been wanting. We appreciate your business and look forward to assisting you again in the future. Enjoy your new truck!

November 26, 2024

Best car buying experience ever. Will definitely use and refer again and again. Max was amazing definitely earned my business for future More

by Bradleymayrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic 5-star review! We’re thrilled to hear that you had the best car buying experience ever and that Max made such a positive impact on your journey. We truly appreciate your trust and are honored to have earned your business for the future. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to working with you again!

November 26, 2024

Our sales person was great however after test driving we asked to have the vehicle looked at and the service department was adamant there was no issue. We insisted on the vehicle being as serviced and after More

by Camarbeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
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Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We are truly sorry to hear about your experience, and we understand your frustration. It is certainly not the standard of service we aim to provide. Please reach out to Maricela Vera at Mvera@grandprairieford.com so she can personally address your concerns and work to resolve this matter. We value your business and would appreciate the opportunity to make things right.

November 25, 2024

Ron Smith is an AMAZING sales person ! We asked Mr. Smith to help us, negotiate a vehicle sales deal. Long story short, "Thank you" again Ron, for allowing us to drive away in a 2024 F-150 More

by MEZAJESSE66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla
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Nov 25, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful 5-star review! We're thrilled to hear that Ron Smith provided you with amazing service and helped you negotiate a great deal on your 2024 F-150. We truly appreciate your kind words and are so happy you had a great experience. Enjoy your new vehicle, and we look forward to assisting you again in the future!

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