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Graff Chevrolet Company
Grand Prairie, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 527 reviews
Verified Customer
October 18, 2023
Thanks for getting the service on time. I appreciate the good customer service profesionaly and in good manner. I appreciate the good customer service profesionaly and in good manner. More
by CAINBORICUA54
Employees Worked With
October 15, 2023
Charged for replacement tire with my extended warranty even. Replaced tire at 5pm picked up car and at 6pm had a blow out of same tire and almost wrecked my car. even. Replaced tire at 5pm picked up car and at 6pm had a blow out of same tire and almost wrecked my car. More
by ANGELIQUE.M.HART
October 08, 2023
The ignition to my truck quit working. We thought someone had tried to steal it so it was taken to the body shop where Mr Reavis said he didn't think someone had attempted to steal it. It We thought someone had tried to steal it so it was taken to the body shop where Mr Reavis said he didn't think someone had attempted to steal it. It was then parked in the lot where it remained untouched for 8 days. On a Thursday we came to find out what was being done. I found the truck in the lot and inquired with the service department what was being done. They had no idea that the truck was even there. When we checked with the service writer they got it in the shop checked it and found that the ignition had come apart. We finally got the truck back the next day after the ignition was repaired. The total bill was over 900 dollars, 865 after they gave us a 10 percent discount. Our truck was kept for two weeks when the problem should have been corrected in two days. More
by kevinrenokingair350
October 07, 2023
Good afternoon the service was great on point and on time. He was very well detailed thanks time. He was very well detailed thanks More
by DALLAST85
Employees Worked With
October 05, 2023
They were great . They were very friendly. I was only there for about 15 minutes They were very friendly. I was only there for about 15 minutes More
by chloehunt
Employees Worked With
October 05, 2023
Rodney is the number one reason I get my service at Graff. But your department is great Graff. But your department is great More
by TERRY.BROOKS
October 02, 2023
When I arrived for my appointment, it seemed as if none of the service advisors really wanted to help me. I almost had the feeling like I was interrupting them. of the service advisors really wanted to help me. I almost had the feeling like I was interrupting them. More
by t.mathieu3301
