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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
249 Reviews

249 Reviews of Graff Chevrolet Company - Service Center

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June 09, 2024

It was OK not the best. They parked our car in a way that we end up with a dent in the back and they were going to pull it out. They didn’t do it and they have not called us More

by maelewis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Service advisor Stefani, provided excellent customer service. She was informative and professional the entire process. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefani Cornejo
June 09, 2024

Awesome and Speedy service! !! Stephanie was great, I was able to get in and out quickly for an oil change. More

by ERISFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

I always get in early and get out right. They are very efficient with me More

by 1992WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Smaller dealership that is just as affective as the bigger dealerships. Not as fasted paced as other locations, but with a little patience your needs will be handled. More

by Tiny6879
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

I was really pleased with the vehicles that have purchased there and the service that I was provided. I would refer this dealership to others. More

by HARRYBROWDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

I was advised that a part had to be ordered and would arrive in a few days, it has been two weeks and no communication about the status of the part. More

by LINDAGLOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

This dealership is wonderfully personable. Rodney was helpful and attentive. The serviced work on my car has always been quick, efficient and well done. More

by DRAGONROSLIN
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rodney in Service Dept
May 31, 2024

MALCOLM SIMONS FIXED MY PROBLEM GOT ME A NEW TIRE & A CHECK , I'M SATISFIED. More

by CLAMONVICKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Always has been superb, Stan employs great employees, and when ur car breaks, they fix it More

by HOOPERD143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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