Jonathan Maldonado

My problem wasn’t solved. And minimum effort was put into solving it. If I’m for a tire replacement insurance and my tire is leaking air, I should be able to get it replaced. And minimum effort was put into solving it. If I’m for a tire replacement insurance and my tire is leaking air, I should be able to get it replaced. More

by PATRICKHEMPHILL22 Verified Customer Verified Customer

Report | Print

The dealership do a great job with accommodating my needs and fixing my vehicle within a reasonable timeframe. and fixing my vehicle within a reasonable timeframe. More

by BHILL214.BH Verified Customer Verified Customer

Report | Print

Excellent service. Christian was a wonderful service representative. It took a little longer than they said and so they cut my price by $30. It was greatly appreciated. Christian was a wonderful service representative. It took a little longer than they said and so they cut my price by $30. It was greatly appreciated. More

by ralphtwiegman Verified Customer Verified Customer

Report | Print

Great service. Quick in and out time, advisor (Saul) communicated well, very fair price,. Great experience. Quick in and out time, advisor (Saul) communicated well, very fair price,. Great experience. More

by RWATKINS11 Verified Customer Verified Customer

Report | Print

El servicio fue rápido y amable muy completo me ayudaron con el problema de mi vehículo con el problema de mi vehículo More

by wilsonosuna Verified Customer Verified Customer

Report | Print

No problems, just timing , nice customer service,will bring back if any other problems come up bring back if any other problems come up More

by SYLVIAHENCE Verified Customer Verified Customer

Report | Print

They put the Cheapest Rain Trims & Bug Protector that was glued to the body. DISAPPOINTED. glued to the body. DISAPPOINTED. More

by Y-WHO Verified Customer Verified Customer

Report | Print

If there was less than 1 star, that’s what I’d rate them. Overall Chevrolet has taken a huge step back in quality. I’ve purchased 3 vehicles from this dealership. Sales is great, the reason for my 1 star. Overall Chevrolet has taken a huge step back in quality. I’ve purchased 3 vehicles from this dealership. Sales is great, the reason for my 1 star. Unfortunately the service department and quality control has fallen off the deep end. I purchased my 2023 Traverse for mainly work, I’ve driven less than 10k miles in 2 years. The radio screen went black one evening about 4 months after purchase. I use the back up camera for booking up trailer so it’s desperately needed. I took the vehicle in and the middle aged Hispanic woman, acted like I was bothering her when I had an appointment for them to take a look at it one Monday morning. Unfortunately the screen came back on literally as I was on the way to the dealership. After 5 hours waiting for the vehicle, they tell me that since the screen was working, they couldn’t do anything about it. Ok, this took 5 hours (appointment was made) to come to this conclusion. Ok, no problem. I’m on the way home and the darn screen goes out again but I didn’t have time to take back to dealership for a couple of months, especially not going thru that experience. Fast forward to June 9, I finally have some time to get this fixed finally. No appointment, so I wait 5 hours and the service tech tells me they need to order a new radio. I’m ok, so I leave. They will vall to schedule to install. No call for at least 2 weeks when the sales rep contacts me to do a trade in. I explain to him the ordeal and he actually helps with coordinating me to get the truck in for the new radio. He sales rep tells me that the service department called me to set up the radio install, no missing calls on my phone whatsoever and I know the last 4 numbers from their phone number they call from. So that was a lie. July 15, I take my truck in, I was only there for 4 hours this time, and the that they got it working but the screen doesn’t raise like it’s suppose to (you can put sunglasses in the compartment behind the screen. The service tech actually asks me if I even use it, like he wanted me to be ok with its condition. SMH. I tell him that they need to call me when they get the new radio screen in. The service tech calls me 2 days later asking when I can come in as his boss is trying to close out the ticker. I proceed to tell him that the earliest I could bring the truck in was that next Monday, July 21 at around 11 am. I actually made it in at 10:00 am and they only took 1 hour, unfortunately again the part of the screen that allows it to raise up, was broken. Who checks these parts for quality control. I’ve wasted 4+ hours driving back and forth to this place and over 20 hours waiting for this RADIO to still be messed up. What a joke! More

by R Sanchez Verified Customer Verified Customer

Report | Print

Great company to do work with, love the customer service and their willingness to help. Definitely reconsider this dealership to Friends and family. and their willingness to help. Definitely reconsider this dealership to Friends and family. More

by MIREYACOLCHADO Verified Customer Verified Customer

Report | Print

They get the job done. and I'm happy with the services well done and good job and I'm happy with the services well done and good job More

by PRINCETONROBERTSON21 Verified Customer Verified Customer

Report | Print