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Graff Chevrolet Company
Grand Prairie, TX
1,057 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,057 reviews
June 28, 2026
They had finished working on my car for over 30 minutes and they didn’t tell me until I went up to them and I asked about it because I saw my car, I stayed there waiting for over 2 hours. They didn’t give and they didn’t tell me until I went up to them and I asked about it because I saw my car, I stayed there waiting for over 2 hours. They didn’t give me the review about what they did to my car I’ve gone there for a long time and this is the first time I have had a bad experience. More
by Alondra
Verified CustomerEmployees Worked With
Can’t remember his name
June 27, 2026
Great service always and if if they make a mistake or forget something they always make up for it. I will always bring my vehicles here forget something they always make up for it. I will always bring my vehicles here More
by TINAMJACKSON81
June 24, 2026
I have taken my car there over 3 months ago it took almost a month for diagnosis the original reason I took my car was for a gas tank sensor as well which was never fixed I got my car back over a month almost a month for diagnosis the original reason I took my car was for a gas tank sensor as well which was never fixed I got my car back over a month after and it stopped on me again on the first day they took it back and it was supposedly fixed after a few days and guess what it's still not fixed I haven't had the car long which is a major issue for me and the dealership doesn't want to trade it out but threatening my credit cause I don't want to keep paying for a car that has had trouble since the very first month of having it I'm out of money for rental car fees etc by far worst experience ever More
by sassybutclassygalorellc
Employees Worked With
Christian
June 22, 2026
I was kept apprised of the status of my car from the moment it was dropped off to the moment it was ready. They did an amazing job repairing my car. moment it was dropped off to the moment it was ready. They did an amazing job repairing my car. More
by REDHOTSAINTSGIRL
Employees Worked With
Elias Villalba
June 21, 2026
I'm very disappointed with chev dealer ship because they discontinued some parts for my truck 2008 Colorado ls That's kind of stupid to me! Because I need some fuels lines put on my truck and I can't find discontinued some parts for my truck 2008 Colorado ls That's kind of stupid to me! Because I need some fuels lines put on my truck and I can't find those fuel lines anywhere so I'm stuck!!! I don't know what the xxxx going on not happy with Chevy company anymore! More
by FUZZY4088
