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Graff Chevrolet Company
Grand Prairie, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 527 reviews
November 14, 2023
The customer service I received that day was excellent. Was in and out in no time. Was in and out in no time. More
by Orlandov78
Verified CustomerEmployees Worked With
November 13, 2023
They never updated me and it took almost a month to have my car ready my car ready More
by guerre_fca
Employees Worked With
November 10, 2023
Adrian was the best salesman of the century! I will recommend everyone to see him! I will recommend everyone to see him! More
by QUINTHALIN
November 10, 2023
Pedro he is a great man I recommend him to all friends 👌👌thank you go 👌👌thank you go More
by Mary
Employees Worked With
November 07, 2023
Great work as always and doesn’t take a long time. Friendly people in the service center. Friendly people in the service center. More
by SKIP2LOUNV
November 03, 2023
Do not go to this dealership. They forgot to do a service I paid for, but since my husband is a mechanic he checked it, and he said the truck wasn’t even touched.and the service ma They forgot to do a service I paid for, but since my husband is a mechanic he checked it, and he said the truck wasn’t even touched.and the service manger called it an oversight. and now my truck is at another dealership telling me that the service that was supposed to be completed looks like was not completed. More
by DAENAHDZ
Employees Worked With
November 01, 2023
Diego is the real deal when it comes to selling cars! He made the whole experience enjoyable and stress-free. He really listened to what I wanted and found the perfect car for me and my Family. I couldn' He made the whole experience enjoyable and stress-free. He really listened to what I wanted and found the perfect car for me and my Family. I couldn't be happier with my purchase! Also, he was very respectful, patient and such a gentleman around my family More
by AMFS8
Employees Worked With
November 01, 2023
Oil change and tire rotation was completed. As soon as I left the “tire system failure appeared on the dashboard “ I always take my truck here. First time I get this. I was late for work and di As soon as I left the “tire system failure appeared on the dashboard “ I always take my truck here. First time I get this. I was late for work and didn’t return . Will seek for help from Graff today More
by Juan calzada
Employees Worked With
Do not remember
October 22, 2023
Ron did an excellent job getting my car serviced in a timely fashion and making sure the job was done right! Kept me abreast of the progress as it was being completed. Great customer service timely fashion and making sure the job was done right! Kept me abreast of the progress as it was being completed. Great customer service More
by LBURRUS
