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Graff Chevrolet Company

Grand Prairie, TX

4.4
527 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 527 reviews

December 05, 2023

The lady at the desk when you arrive is not too friendly. Doesn't greet you More

by TKEMPBROWN03
Recommend Dealer
Yes
December 05, 2023

Very poor follow up. Sales guy was terrible about follow through with what he said. Manager was ok but at the end he quit calling back More

by DAVIDMARVIN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alonzo Cano
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Carlos was very professional and helpful throughout the whole purchase of our new vehicle. Carlos was very knowledgeable and helped guide us to make the best choice. We were very content with our new Chevy More

by CARINAQV713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Don't know who Ruben is, my salesman was Winston howell. I bought the car and really enjoyed the fact that he didn't hound us. He made it enjoyable for us both More

by DAVIDHCPPUMP
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Alvarado
December 01, 2023

Not good Bad It was not good bc I needed a co singer and I was trying to do it myself More

by JOHNMARTEL18
Recommend Dealer
No
December 01, 2023

Friendly technicians. Clean waiting area. Like that there is a shuttle if needed. I appreciate reminders when time for next service. More

by VDAY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Great service and attention to detail. very satisfied Will certainly continue using Graff for the future More

by D.DIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Ethan was nice person help me out with my first buy truck He went set by set on the purchase More

by BM033358
Recommend Dealer
Yes
Employees Worked With
Ethan Awe
November 29, 2023

I don’t like the dealership itself that much but I do like the service department More

by EORNELASRINCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason I think from the service department
November 26, 2023

Don't remember meeting a Carlos. I dealt with Alonzo and Albert. The truck detailing sucked fingerprints on it marker on Mirror and the damaged my driver side mirror getting it off. More

by JLINNJR23
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Romero
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