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Graff Chevrolet Company
Grand Prairie, TX
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 528 reviews
January 29, 2024
Knowledgeable staff, quick and reliable service. Easy to make an appointment. Their waiting room is clean Easy to make an appointment. Their waiting room is clean More
by CHUCK-MCCOY
Verified Customer
January 27, 2024
Cano made fast contact and got me set up to come in and buy the vehicle quickly. He was knowledgeable and negotiated fairly. Really enjoyed working with him. Finance, tho, was ridiculously long wait. buy the vehicle quickly. He was knowledgeable and negotiated fairly. Really enjoyed working with him. Finance, tho, was ridiculously long wait. More
by MKENNEDY8
Employees Worked With
Alonso Cano
January 27, 2024
Stephanie was very communicative. She always returned my calls. The only downside was they didn't have a loaner vehicle available and it took them a few days to assess my vehicle to f She always returned my calls. The only downside was they didn't have a loaner vehicle available and it took them a few days to assess my vehicle to find out the issue. More
by Msryancanada
Employees Worked With
Stephanie
January 24, 2024
I was advised that I need a battery . ....I called a some months ago I was advised that the warranty was passed well when I was advised the other day they told me my warranty expired a wee ....I called a some months ago I was advised that the warranty was passed well when I was advised the other day they told me my warranty expired a week ago ....so some didn't yell truth.. .I could have gotten my battery months ago now I will have to go purchase a new battery when I should have been Getting one from Graff More
by Slpowell3
January 20, 2024
Great experience working with Alonzo to buy my new Malibu. Did exactly what he promised me on the phone to have my car ready when I came to pickup. Thanks Malibu. Did exactly what he promised me on the phone to have my car ready when I came to pickup. Thanks More
by RANDYFORD
Employees Worked With
January 20, 2024
Excellent customer service follow up by Jason, he knew how important my corvette was and made sure it was taken care of. Stephanie was great too! I would recommend Graff Chevrolet to anyone. Thank you. how important my corvette was and made sure it was taken care of. Stephanie was great too! I would recommend Graff Chevrolet to anyone. Thank you. More
by usmcfreedom
January 20, 2024
Take your business else where. Not worth it time or money. Worst experience we’ve had. Not worth it time or money. Worst experience we’ve had. More
by Wfraire
Employees Worked With
