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Graff Chevrolet Company
Grand Prairie, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 528 reviews
February 27, 2024
Great customer service, very knowledgeable and patience I can tell they are the look for customers needs I can tell they are the look for customers needs More
by CRYSTAL
Verified Customer
February 26, 2024
I'm sorry, my bank would loan me what I needed to buy the pick up. 5 Star wouldn't come down any. So, I couldn't make the purchase. Look at the price you're asking for a 2001,that is ridiculous. So, I had no pick up. 5 Star wouldn't come down any. So, I couldn't make the purchase. Look at the price you're asking for a 2001,that is ridiculous. So, I had no other choice. Now I will not bother with 5 Star Auto again. More
by Danny Lard
Employees Worked With
Don't remember but all your prices are too high for an only retired Marine. Thank you for my service.
February 22, 2024
Diego and the crew at Graff Chevrolet is the real deal, honest, helpful. I highly recommend that if you are looking for a car Go TO GRAFF!! honest, helpful. I highly recommend that if you are looking for a car Go TO GRAFF!! More
by arussell
Employees Worked With
February 21, 2024
Graff sold me a car with dark tint and I tried to get it inspected at the dealership, where I purchased and it failed inspection. Now I have to remove the tint and re-tint when the dealership should pay for inspected at the dealership, where I purchased and it failed inspection. Now I have to remove the tint and re-tint when the dealership should pay for it because they sold me the car with that tint More
by M_DEALVA
February 21, 2024
Hassle free, and helpful. Everyone was very kind and did a great job getting me everything I needed. Everyone was very kind and did a great job getting me everything I needed. More
by SHPOTTER13
February 21, 2024
They sold me a car in 2023, a 2022 Chevy Malibu RS. White, dark tint...so I go to get my routine oil change/tire rotation, but decided to get my state inspection as it is coming due end of March 2024. White, dark tint...so I go to get my routine oil change/tire rotation, but decided to get my state inspection as it is coming due end of March 2024. DOES NOT PASS INSPECTION! The same guy who inspected it before I purchased, is the same guy who did the inspection this time, DWAYNE, I believe. So you sell me a car that will not pass inspection because of tint you had put on, not me. You should pay for my re-tint since it is your error SELLING ME A CAR THAT WON'T PASS INSPECTION More
by M_DEALVA
Employees Worked With
Other Employees :
Ruben, I think Manager in used cars, Carlos Machuca
February 13, 2024
Stephanie and. Rodney are always a pleasure to work with. They ensure the customers get the best service possible. Rodney are always a pleasure to work with. They ensure the customers get the best service possible. More
by EDWARDSJT24
