
Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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You guys do excellent work. Thank you. Looking to do more business in the near future. Thank you. Looking to do more business in the near future. More
Godolfredo Navarrete went beyond my expectations helping me find my car. I drove over an hour to look at a SUV that evidently was very popular. When I arrived, Alfredo helped me get my offer in place before me find my car. I drove over an hour to look at a SUV that evidently was very popular. When I arrived, Alfredo helped me get my offer in place before it was bought out from under me. The whole team made the experience easy and fun. If you are looking for a new car, I highly recommend visiting this dealership. They really want to make sure the customer is well taken care of. More
Me gusta el srviciobque me dan es muy bue o son muy serviciales y puntuales serviciales y puntuales More
Friendly, helpful, knowledgeable customer service associates here at Graft Chevrolet company. I will come back and make another purchase associates here at Graft Chevrolet company. I will come back and make another purchase More
Good service and sales for us to use again in the future for a purchase for a purchase More
Happy with the service. Will return for my future needs. Good service and good with customers Will return for my future needs. Good service and good with customers More
The communication between advisors to vehicle owners is terrible. The level of care that I get going over the phone is either rushed or they clearly aren’t listening to you. This Chevy dealership is the le terrible. The level of care that I get going over the phone is either rushed or they clearly aren’t listening to you. This Chevy dealership is the least behind from my calls around dfw, but the customer service I’m provided while trying to be kind is alarming. More chit chat on personal topics between workers over work. I question the ethics of this place. More
They overcharged for service. They will not Price match another dealership to a reasonable labor cost. Their management is the rudest and most unprofessional I've ever dealt with. They will not Price match another dealership to a reasonable labor cost. Their management is the rudest and most unprofessional I've ever dealt with. Very childish Antics by management . I was berated in front of 20 sales employees by their boss . And the odd thing is I never asked to talk to him . He took it upon himself to tell me that he didn't need me as a customer . Feel free and ask any of the people standing there on Saturday morning how he acted . And what he said to me . I bought my 2008 truck there and have had my service done there ever since . There was no understanding of what customer loyalty even is . They act like they are doing you a favor for providing a service that you're paying for. Please call me at the number you texted me at and I will tell you exactly what transpired. More