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Graff Chevrolet Company

Grand Prairie, TX

4.3
629 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 629 reviews

May 03, 2025

Professional and courteous. Great customer service skills. Very knowledgeable of vehicle capabilities. Polite and friendly More

by FERGIEPJ07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

It was an awesome experience, sales person Nate Awe, was very helpful, and patient with me. I’m happy with my purchase. This is my third purchase at this dealership and with this sale person, Nate Awe. More

by ethnaawe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Awe
April 28, 2025

A pleasure to work with the staff of Graff Chevrolet they go out of their way to help More

by EDWARDLY03
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Paba
April 27, 2025

Well I'm going to say this well managed nice crew thanks for treating us with kindness More

by BRIGITTEWASHINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Horrible customer service. I took my truck in 3 times for a transmission issue. They had my truck a total of 20 days and weren’t able to diagnose it. Had the audacity to call m More

by payge.stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
April 23, 2025

I was checked in within 10 min. very efficient, great service. I was very pleased. More

by CATWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
April 22, 2025

They don’t have any Customer Service they need to smile and not like they’re happy not depressed and mad cause they gotta work. More

by r.ruben63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Winston Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Victor my Salesman was great and made the experience easy as well as the sales team & managers being polite and making sure everything was took care of, best car buying experience I’ve had yet! Thanks guys More

by Aaron Sorrells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
April 17, 2025

After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the se More

by Tiny6879
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rosales
April 17, 2025

After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. More

by Tiny6879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rosales
1
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