Gordie Boucher Ford of Menomonee Falls - Service Center

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

3 stars - they sent me a video text showing my vehicle oil change in progress but 4 hrs later still hadn’t called saying it was complete. And when I did get my vehicle I was overcharged, but corrected whe oil change in progress but 4 hrs later still hadn’t called saying it was complete. And when I did get my vehicle I was overcharged, but corrected when brought to their attention. More

I was having an issue with the intelligent access locking/unlocking system on my 2019 Ford Mustang and contacted my dealership on November 6, 2024. I talked to Angelo Gagliano to set up an appointme locking/unlocking system on my 2019 Ford Mustang and contacted my dealership on November 6, 2024. I talked to Angelo Gagliano to set up an appointment. Due to a planned trip, I had to reschedule for 11/19/24. Angelo greeted me, completed the paperwork, immediately offered me a ride home, Throughout the day text messages to keep me informed. Angelo contacted when my Mustang was ready and offered to have it delivered to my home - 40 minutes away! My service appointment was a breeze with no negative issues. Angelo provided great customer service as did the entire of the Boucher team. The intelligent access system "turned off" when the 5 year old battery was replaced. More

From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck b picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck back it was awesome More

Gordie Boucher Ford is a first-rate dealership offering excellent service and really great and helpful service department. I have always been satisfied with their work. excellent service and really great and helpful service department. I have always been satisfied with their work. More

Everything was fantastic start to finish. Craig was great with communicating everything throughout the process. Craig was great with communicating everything throughout the process. More

They were able to diagnose and repair your power steering issues, with great service and detail. The only issue was the cost of parts. We will be using them in the future. issues, with great service and detail. The only issue was the cost of parts. We will be using them in the future. More

Very helpful and informative about my situation. The advisor Craig Knabe was very helpful and kind to my father and I. Craig helped us with making the appointment and informing me about any new pred The advisor Craig Knabe was very helpful and kind to my father and I. Craig helped us with making the appointment and informing me about any new predicaments and situations. Overall a very good experience dealing with the dealership and the advisor. Would recommend. More

Robert is so professional and efficient. The staff treated us well and the repairs were finished on time and under budget! Thank you! The staff treated us well and the repairs were finished on time and under budget! Thank you! More

I had several needs that needed to be taken care of. The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite com The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite competitive, I had shopped around quite a bit. More