Gordie Boucher Ford of Menomonee Falls - Service Center

She didn't know what she was doing. No follow up. Poor customer service...again. Alicia Bey No follow up. Poor customer service...again. Alicia Bey More

Patient and somewhat accomadeting They did what I asked of them and had patience in the process of them and had patience in the process More

Like the door to door service, the video explaining issues. Follow up and promptness of getting and returning car issues. Follow up and promptness of getting and returning car More

They were very courteous, helpfully, and listened to my vehicle needs. The truck was fully prepped when I picked it up vehicle needs. The truck was fully prepped when I picked it up More

Love the new dealership, state of the art and awesome alignment test when you drive in! Great service and communication by my service advisor. alignment test when you drive in! Great service and communication by my service advisor. More

Robert is honest and tries to work with you for the best possible solution to the repair. I trust Robert. As far as the dealership itself - I am on the fence about this dealership. possible solution to the repair. I trust Robert. As far as the dealership itself - I am on the fence about this dealership. More

I have been a regular customer of Boucher for many years. Service as well as purchasing cars. I have never been disappointed. Great people, great service. Service as well as purchasing cars. I have never been disappointed. Great people, great service. More

I have been coming here for 25 years buying cars and getting them serviced here. Service has always been great in the sales and service department. Everyone is very friendly. Robert is very knowledgeabl getting them serviced here. Service has always been great in the sales and service department. Everyone is very friendly. Robert is very knowledgeable and a great person. Just had a new engine put in my car and they were extremely fair and helped me out. The service manger was very nice and worked with me on the cost. I highly recommend going there. Couldn't be more satisfied. Thank you to everyone there. You guys are great. More

I was very pleased with the service and plan on continuing to go to this dealership continuing to go to this dealership More

Had an appointment scheduled for some recall work with the service department. First full day there my vehicle was never even looked at. Second day (end of business) I was sent another message stating the the service department. First full day there my vehicle was never even looked at. Second day (end of business) I was sent another message stating the vehicle had yet to be looked at. Dealership knew there were three open recalls to fix and not once pulled my vehicle into the shop to make necessary repairs. More