Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Helpful staff. Robert was able to answer all my questions and made sure my vehicle serviced on time. Robert was able to answer all my questions and made sure my vehicle serviced on time. More
Okay I never have a problem setting up appointment. people personable , efficient & explain issues always a good experiencense. people personable , efficient & explain issues always a good experiencense. More
I wouldn't go back to this dealership. The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the back seats, center console and on the bottom of the seats. It was not done when I picked up the vehicle. The vehicle had to be serviced by a specific dealership due to an ongoing issue it was having. My purchase was contingent on it being fixed. While it did get fixed, the salesman said he didn't know what the issue was because he's not a mechanic and couldn't even tell us what dealership it went to. Ideally I would have liked to know what was wrong and what got fixed and where. The lady completing the purchase said the f word when I accidentally signed on the wrong line and she had to go print a new title. Nobody had anything ready for us to come pick up the vehicle despite the initial down payment being placed 2 weeks before we picked it up. They had 2 weeks to clean the vehicle but I guess decided to shampoo the carpets the day we picked it up. Overall, the customer service was poor, the vehicle cleaning was done poorly, and I wouldn't recommend this dealership. More
Great Tim Cesar is the single greatest employee of his generation. From start to finish he walked me through the process and made everything very simple. That man deserves a raise. Hire more Tim Cesars generation. From start to finish he walked me through the process and made everything very simple. That man deserves a raise. Hire more Tim Cesars More
Easy to schedule the service on my vehicle, the Service representative was courteous, knowledgeable and extremely helpful, top notch service and repair. representative was courteous, knowledgeable and extremely helpful, top notch service and repair. More
I appreciate your efforts in keeping my truck running smoothly. I also like the consistent updates in the form of text messages… Very good feature. smoothly. I also like the consistent updates in the form of text messages… Very good feature. More
Nice guy did a great job will come back For more work. Thank you all Thank you all More
Courteous professional service Comfortable weight in a new waiting room and courteous employees That's enough new waiting room and courteous employees That's enough More




