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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,895 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 1,895 reviews

June 13, 2026

I asked to have my oil leak checked. They said could not find any. Got home 12' oil leak on garage floor. TSB 19-2189 More

by Jeff.jarmuz26
Recommend Dealer
No
Employees Worked With
Norma Ocasio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Ocasio
June 13, 2026

They did not listen to what I asked for. Spent extra unnecessary time waiting for my car More

by JACOBSMAMA25
Recommend Dealer
No
Employees Worked With
Norma Ocasio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Ocasio
June 13, 2026

It was good. Nice that the work was done in my driveway. The person that did the work was GREAT. More

by GKBIRD1942
Recommend Dealer
Yes
Employees Worked With
Alicia Bey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Bey
June 12, 2026

If it wasn't for Robert, I would change dealerships. I do not like having to return several times because issues were not taken care of. Robert ultimately gets the jobs done but the shop has to do a bet More

by Lkimmel
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jun 12, 2026 -

Lkimmel responded

Robert K. in service and Joe J. in sales deserve 5 out of 5 in reviews. They are just about the only reasons I haven’t changed dealerships. Robert ultimately gets my service requests satisfied but the shop needs to do a more thorough job the first time to avoid return trips by me to finish service and keep me from changing dealerships.

June 11, 2026

Awesome! Very professional I would definitely go to Gordie Boucher for all my service needs More

by ROBERTJKRUEGER
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jun 12, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear that service on your Ford was professional. Robert appreciates your trust and looks forward to assisting with your future service needs. Jeff Samp General Sales Manager 262-225-9010

June 11, 2026

Great service responsive. But don't love that you charge for diagnostic to check an error code More

by bpriaulx
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jun 13, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jeff Samp General Sales Manager 262-225-9010

June 11, 2026

Great It was a great experience . Would not go to any other Ford dealer at his point unless you xxxx me off or break my vehicle More

by JEFF.BAKER
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Jun 11, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you choosing our team for your Ford Explorer service. Tim and our technicians are happy to know you had a great experience. We look forward to helping keep your Explorer running smoothly next time. Jeff Samp General Sales Manager 262-225-9010

June 11, 2026

Great It was a great experience . Would not go to any other Ford dealer at his point unless you xxxx me off or break my vehicle More

by JEFF.BAKER
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Jun 11, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Tim and our service team are thrilled you had a great experience getting your Ford Explorer serviced. We appreciate your commitment to returning here for your service needs. We look forward to supporting your Explorer in the future. Jeff Samp General Sales Manager 262-225-9010

June 08, 2026

I appreciate the shuttle ride home. Service was efficient - in and out on the same day. More

by erstremlow
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jun 08, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Robert and the team are pleased the shuttle ride and same-day service met your needs. Thank you for the five-star rating and for trusting us with your Ford Escape. Jeff Samp General Sales Manager 262-225-9010

June 07, 2026

Outstanding! Dealership was clean, tech took care of my problem first time. Tim kept me informed. I will definitely be back to this dealership for my Explorer. More

by BRIAN-MILLER376
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Jun 07, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience. We’re glad the service area was clean and that our technician resolved your issue on the first visit. Tim is pleased to hear you felt well informed, and we look forward to taking care of your Ford Explorer again. Jeff Samp General Sales Manager 262-225-9010

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