Gordie Boucher Ford of Kenosha - Service Center

Boucher Ford makes the car buying process so easy and painless. They answered all of my questions without hesitation. They have a lifelong customer in me now. painless. They answered all of my questions without hesitation. They have a lifelong customer in me now. More

Everyone at Gordie Boucher has always been very nice and helpful everytime I go in for service. I just used their courtesy drop off service for the first time. I love that they bring your car back to your h helpful everytime I go in for service. I just used their courtesy drop off service for the first time. I love that they bring your car back to your home after repairs are complete. It's a very convenient service that they offer that I think is great! Eugene is the gentleman who brought my car back home. He was very nice and courteous. More

Everyone was always so friendly and willing to help me. I think they did a great job servicing my car. I think they did a great job servicing my car. More

Have used them for the last 17 years, great sales and service experience every single time. service experience every single time. More

I was very disappointed in your dealership when we brought our escape in for air conditioning service. It’s hard for me to believe that you’re not stocking AC parts in the summer so that customers ca brought our escape in for air conditioning service. It’s hard for me to believe that you’re not stocking AC parts in the summer so that customers can get their vehicles AC fixed But they stepped up and fixed it and got me a loaner while it was worked on and rushed the part in for me overal helpful More

Great People and service there- was 1st time there and was great experience - Thank You was great experience - Thank You More

Karen was Very professional And efficient. She was able to get my car in and out And all issues will resolved. She's very professional And caring. I would strongly recommend her. She was able to get my car in and out And all issues will resolved. She's very professional And caring. I would strongly recommend her. More

After dealing with Boucher Ford for the last 17 yrs. They stepped up and helped me with my concerns and they are the best and will continue to ride with them every mile They stepped up and helped me with my concerns and they are the best and will continue to ride with them every mile More

Came in for The Works and out of the dealership in under an hour. Very good. an hour. Very good. More

I brought the pickup in for a recall. .i had a door ajar dash light on and told them to look into that..i was told the mechanic needed another hour to work on it which i approved..when the .i had a door ajar dash light on and told them to look into that..i was told the mechanic needed another hour to work on it which i approved..when they called and said my truck was ready i found that not only was the door ajar light still on but then the door locks weren’t working..Jessica told me to bring it back which i did..the problem was a door latch..the problem was eventually solved but the fact is you don’t want to call a customer and say your vehicle is ready when it’s not..also i was told that the ball joints needed to be replaced..i took it to a different shop and found out the ball joints were fine..the problem was a wheel bearing so that means your technician mis diagnosed the problem More