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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,118 Reviews

1,118 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 18, 2025

Have always been great to work with, they sent someone to pickup my car and returned it when they were finished l More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you, Paul, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

January 16, 2025

I was welcomed and dealt with immediately when I entered. And the repaired was done very quickly. Things couldn’t have gone better. More

by DEL_MCALLISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cory met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

January 10, 2025

Love the service team at Boucher, I would be dead in the water without them. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kapity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business, David, and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

January 10, 2025

I go to them for everything with my ford ecosport and ranger. This was the first time I had to deal with a recall fix. My entire engine had to be replaced and it was super easy and stress free experience More

by STEVEN COON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Steven, for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

January 10, 2025

Everyone was nice and efficient. I didn’t have to wait very long. I’ll definitely go back. More

by Kelizalde0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

January 04, 2025

They are very friendly. I really appreciate their courtesy rides service. The videos regarding the work being done was awesome. More

by SBFMJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

January 02, 2025

Excellent service and good people percent work. Very good warranty. People smile. Professionals people good location More

by Oldoldwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

January 02, 2025

The service advisor Elijah informed me of the wait time to service my vehicle & informed my automotive needs…met my expectations More

by pw53140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent service review! We are so glad that Elijah had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

January 02, 2025

Completely garbage. I now have an issue with my car that is going to be extremely expensive to resolve on my end. This is the second time this had happened. Please call More

by BMULWANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jan 06, 2025 -

Gordie Boucher Ford of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Belal Barakat Service Manager 262-697-0700

January 01, 2025

Good service department with very friendly people who are covering all parts of the job done well More

by Tstewart5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

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