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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,322 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,322 reviews

October 30, 2024

Love that everyone knows me by name, is friendly and communicative of what is going on. More

by LBAADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

October 28, 2024

everything was quick and efficient. The wait room was comfy and offered beverages and snacks. The work was done quickly and John explained it all clearly. the only negative was that More

by LAURI16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

October 26, 2024

I was checked in quickly and my vehicle was done quicker than they said. Everyone including the guy that moves the cars and cashier were very nice to me and my dog. More

by MarnaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Older guy who moves cars ( accent) and the wonderful Asian lady who checked me out
Oct 27, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

October 26, 2024

They went above and beyond to make sure that my truck was fixed right along with keeping me informed on the entire process. More

by schubes22001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

October 25, 2024

I placed an order for a 2024 Ford F150 Tremor and everything about my experience from the start of the order to the day I picked up my truck was exceptional. Hats off to Eugene Sanchez and Chris Flyn More

by Randy. Faber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Randy, Thank you so much for choosing Gordie Boucher Ford Lincoln of West Bend! Please let us know if Eugene, Chris, and our team can be of any more assistance. Congratulations on your new 2024 Ford F150 Tremor! Chris Flynn General Sales Manager 262-338-3379

October 24, 2024

The service from the very beginning,, totally Professional. John was very thorough with all the details. He was great. I look forward to working with him in the future. Thank you. 😊 More

by Carlq92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Carl, for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

October 23, 2024

The service dept did a very good job on my 2024 Ford Edge on Oct 21 2024. The young gal Angelika went above and beyond to help with Ford Pass and I was able to have the bronze service done at NO cost to me. More

by diamond416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much, Diamond, for your kind words for Angie and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

October 23, 2024

Easy to get appointments. Nice people and waiting area. Kept me updated during the appointment More

by Mike T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

October 22, 2024

Nick did a fine job explai. ing the new ford maverick truck fo me . Process went smoothly More

by fdlfastncon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! Nicholas and our team sincerely value your business and look forward to your next visit. Congratulations on your new Maverick! Chris Flynn General Sales Manager 262-338-3379

October 21, 2024

Customer service & shuttle is great. Had a bug guard put on and disappointed with the two sided tape showing outside of the guard. Looks sloppy. More

by fureverfashionbyapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Hohmann Service Manager 262-338-3379

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