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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.6
2,914 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,914 reviews

September 04, 2026

The. whole service team are awesome, even when they are super busy they still find time to answer your questions. Jacob Wilson is the best service writer I More

by SUEWERWINSKI
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Sep 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Our service team is pleased we could assist with your F-150, answering questions even during emergency visits. Your praise of Jacob and the rest of our staff shows how much responsive, friendly care matters. We’re honored to be your go-to service team for life. Chris Flynn General Sales Manager 262-338-3379

September 04, 2026

Made an appointment to drop it off at 8am. My vehicle was never serviced and I wasn't made aware of it More

by mpaczesny
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
September 04, 2026

Always a great experience. Never go anywhere else for service if i can help it. John always takes great care of me. More

by JSHARRIS1976
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Sep 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad you continue to choose our service department for your Ford Escape. Knowing that John always takes such great care of you means a lot to our team. Chris Flynn General Sales Manager 262-338-3379

September 04, 2026

Fast and efficient! Everyone was very welcoming and friendly! I had great service here! Will continue to do business with them! More

by Alquevy
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Sep 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your praise for our team’s welcoming and friendly approach, coupled with efficient service, is rewarding to hear. Knowing you’ll continue entrusting your Ford Explorer to us means a great deal. Chris Flynn General Sales Manager 262-338-3379

September 03, 2026

They were able to get me in the next day. The oil change was done fast. More

by Matt Gahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Sep 03, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad we could schedule service for your Ford Maverick the next day and complete the oil change quickly. Knowing our prompt response and efficient work met your needs means a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

September 03, 2026

Easy process, Roman was very accommodating and worked hard to get what I needed. Very happy More

by HadsCal3
Recommend Dealer
Yes
Employees Worked With
Roman Skurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Skurek
Sep 03, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating! We’re glad Roman made your Ford Explorer lease so effortless, and knowing you’re so pleased means a lot to our team. Chris Flynn General Sales Manager 262-338-3379

September 02, 2026

Took almost 2 hours for an oil change It took about 2 hours, for you guys just to do an oil change More

by KLASSYCARTER
Recommend Dealer
No
September 02, 2026

When I needed service work the dealership got me in in a timely manner, they found out right away what it was my only issue was that they broke something trying to get the sensor replaced inside and so they More

by Sherangel
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Sep 02, 2026 -

Sherangel responded

Satisfied

September 02, 2026

Nick was great to work with, he handled everything very efficiently. They even delivered my truck More

by PBALDWIN
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that Nicholas managed your purchase so efficiently means a lot to our team. We’re pleased we could deliver your new Ford F-150 to you. Chris Flynn General Sales Manager 262-338-3379

September 02, 2026

Prompt scheduling and service is excellent parts dept pretty quick turn around. Appreciate their help always. More

by BHEIINY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your note about prompt scheduling and our parts department’s quick turnaround highlights our focus on efficient service. Knowing our service on your Ford Explorer met your needs is rewarding. Your appreciation of our team’s help always means a great deal. Chris Flynn General Sales Manager 262-338-3379

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