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Emily Knope

Overview Reviews (25) Inventory (279)

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Emily Knope

Mobile Service Coordinator

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

I've been in the industry & with Boucher since 2014. From sales to service, I can help you with whatever your vehicle needs are!

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4.7

25 Reviews

I've been in the industry & with Boucher since 2014. From sales to service, I can help you with whatever your vehicle needs are!

Overview Reviews (25) Inventory (279)

Dealership Experience

5 mos

Industry Experience

12 yrs, 9 mos

4.7

25 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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25 Reviews of Emily Knope

September 24, 2026

Dealership Rating

Employee Rating

John was very friendly and professional. My RV was scheduled as an RV oil change as usual. Always same day never anything different. John said they didn't know it was an RV and they usua My RV was scheduled as an RV oil change as usual. Always same day never anything different. John said they didn't know it was an RV and they usually keep them a couple to few days. I've always scheduled and had an oil change sameday with 30-45 mins else where. I'm not sure if I'm going back. People were friendly and great experience. More

by julieannwurst

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 25, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

September 18, 2026

Dealership Rating

Employee Rating

I worked with Nate and had a great experience. He set up my appointment, it worked out perfectly. We talked about a front end alignment, it wasn't needed, a bonus for us. It reassured me that I'm He set up my appointment, it worked out perfectly. We talked about a front end alignment, it wasn't needed, a bonus for us. It reassured me that I'm working with qualified people. Other places may have charged me for it anyway. Very happy customer here!! More

by 63696judy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Knope

Sep 18, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that you felt confident in our service team’s expertise means a lot to us. We’re glad scheduling your appointment went smoothly and our inspection confirmed your F-150 didn’t need a front end alignment. Chris Flynn General Sales Manager 262-338-3379

September 17, 2026

Dealership Rating

Employee Rating

Very kind and knowledgeable. Reports any additional work if needed. Prompt. courteous. Friendly. Can work with others. Reports any additional work if needed. Prompt. courteous. Friendly. Can work with others. More

by don.goeden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Jacob Wilson, Roy Hebert, Monica Dewey , Josh, Nathan

Sep 17, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating. We’re pleased the service on your Ford Utility Police Interceptor was timely, and hearing that our team kept you informed about any additional work needed means a lot to us. Chris Flynn General Sales Manager 262-338-3379

September 13, 2026

Dealership Rating

Employee Rating

Had no idea about your mobile service and when it was suggested to me, I thought, wow that's pretty awesome, so I went with it. Thank you! suggested to me, I thought, wow that's pretty awesome, so I went with it. Thank you! More

by RandyK055

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Knope

Sep 14, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that our mobile service option was such a welcome surprise means a lot to our service team. We’re pleased we could bring service directly to your Ford F-150. Chris Flynn General Sales Manager 262-338-3379

September 08, 2026

Dealership Rating

Employee Rating

Really helpful to have in home service option for the elderly. Oil change , recall and battery done at home we appreciate that. elderly. Oil change , recall and battery done at home we appreciate that. More

by BHEIINY74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad our in-home service option made it easier for you to care for your Ford Focus. Our team is pleased we could complete your oil change, recall work, and battery replacement at home. Hearing that our mobile service met your needs is rewarding. Chris Flynn General Sales Manager 262-338-3379

September 06, 2026

Dealership Rating

Employee Rating

Very polite and so far doing a good job. I would recommend them to other people.. I would recommend them to other people.. More

by dmayer6774

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 22, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Chris Flynn General Sales Manager 262-338-3379

September 05, 2026

Dealership Rating

Employee Rating

Good customer service even after the repair was done e and the engine light came on on and the engine light came on on More

by Farvour-dan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Knope

Sep 22, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

August 30, 2026

Dealership Rating

Employee Rating

Prompt and courteous Easy to schedule and came to my residence to perform service on time residence to perform service on time More

by RICKJUDY.WAGNER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Knope

Aug 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Rick and Judy, for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Chris Flynn General Sales Manager 262-338-3379

August 28, 2026

Dealership Rating

Employee Rating

Emily was very helpful in assisting with the mobil service. She left messages clearly explaining the situation. She was very pleasant to speak with in person regarding payment. service. She left messages clearly explaining the situation. She was very pleasant to speak with in person regarding payment. More

by LENTZ6BH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Knope

Aug 28, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Our team is pleased we could provide mobile service for your Ford Focus ST and assist with payment when Emily met with you. Knowing that Emily’s clear updates helped you understand the situation is rewarding. Your kind words and the five-star rating mean a great deal to us. Chris Flynn General Sales Manager 262-338-3379

August 27, 2026

Dealership Rating

Employee Rating

Friendly Always a pleasure to chat with Monica in service and Nick in sales department and Nick in sales department More

by D-CRAFTS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Knope

Aug 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating! We’re glad your conversations with our service and sales teams were always enjoyable during your Ford F-250 service. Chris Flynn General Sales Manager 262-338-3379

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