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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,322 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,322 reviews
Verified Customer
November 09, 2024
The Gordie Boucher Dealership in West Bend was very proactive in taking care of me as a customer. John Zieja was very pleasant to work with and he took care of me every need. The concierges were very f proactive in taking care of me as a customer. John Zieja was very pleasant to work with and he took care of me every need. The concierges were very friendly and helpful. They had a courtesy vehicle to take me home after I dropped my vehicle off for repairs and again to come and get me to take me back to the dealership when my vehicle was repaired. John kept me in the loop as far as repairing my vehicle. He took care of the warranty and getting the parts needed, and also let me know what I needed to pay. After my vehicle was repaired and I returned to the dealership, John asked if there was anything else I needed and if everything was ok, took me to the paying section and vehicle keys. I would especially like to thank John Zieja, my Service Consultant for taking excellent care of me, and Andris Kursietis, the concierge for driving me. I would like to thank the Gordie Boucher Dealership of West Bend for taking excellent care of me! More
by Dick
Employees Worked With
November 07, 2024
Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More
by JEFF.TRUNK
Employees Worked With
November 07, 2024
It is always a pleasure to work with Gordie Boucher in West Bend, and our sales consultant, Eugene Sanchez is the BEST!!! We have purchased many cars from Boucher and Eugene has been there for us with A West Bend, and our sales consultant, Eugene Sanchez is the BEST!!! We have purchased many cars from Boucher and Eugene has been there for us with ALL of them! He is very knowledgeable and goes the extra mile for his customers. He really makes the experience much more enjoyable!! More
by Mary K
November 07, 2024
Easy quick painless car buying experience. Would highly recommend to anyone looking to buy a Ford Would highly recommend to anyone looking to buy a Ford More
by w_cod
Employees Worked With
November 04, 2024
The dealership was clean and the sales man Patrick was outstanding , the customer service was great and a special thanks to Larry our finance guy . outstanding , the customer service was great and a special thanks to Larry our finance guy . More
by CALVINRADY
Employees Worked With
Larry in finance , Patrick Moschea
November 03, 2024
I was told by representative I would be in and out for a 3 minute job installing a tail gate bumper under warranty and I waited 45 minutes. After 45 minutes I had to approach a different service representat 3 minute job installing a tail gate bumper under warranty and I waited 45 minutes. After 45 minutes I had to approach a different service representative to remind them I was here. I was told paperwork must have been misplaced. The Service Manager found my warranty work as my original service rep went to lunch. 10 minutes later a Christmas tree plastic screw and tailgate bumper was placed back on my truck. I was Disappointed as I usually go there for all my work and I was told I would be in and out because it was a quick fix but needed a tech to screw in screw to be covered under warranty. More
by Tburch778
Employees Worked With
October 31, 2024
Great customer service in the service dept both techs and customer service and drop off vehicle and customer service and drop off vehicle More
by DMETZGER0
October 31, 2024
Very knowledgeable about what was wrong with our vehicle. They also worked with our warranty company to get all our repairs covered. Very satisfied! They also worked with our warranty company to get all our repairs covered. Very satisfied! More
by scott.w.kreis
Employees Worked With
October 31, 2024
Everyone is courteous and respectful. I don't like the fact that separate appointments are always required to get additional work done when other potential problems are discovered, which I don't like the fact that separate appointments are always required to get additional work done when other potential problems are discovered, which could be handled while the vehicle is already in the shop. More
by jflehnerz
