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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,272 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,272 reviews
Verified Customer
May 09, 2024
Took 2 hours to do a oil change and tire rotation. . then when it was done the messed up the paperwork and someone else paid my bill and I had to pay theirs.. the bills were the same, but it's just the . then when it was done the messed up the paperwork and someone else paid my bill and I had to pay theirs.. the bills were the same, but it's just the fact it was wrong and after waiting 2 hours for something that should not take a hour. I was not very happy about my experience. You guys are losing my confidence in bringing my vehicle to you.. More
by MARYANN.T.A
Employees Worked With
Not sure.. I was told he was new..
May 07, 2024
Always a good pleasant experience. Friendly staff, clean facilities too. Would recommend to family and friends Friendly staff, clean facilities too. Would recommend to family and friends More
by JGPG1983
Employees Worked With
May 04, 2024
Went in for an oil change and was treated very nice and it was done in a timely manner it was done in a timely manner More
by SHARIBURBACH
Employees Worked With
May 04, 2024
This was my fourth purchase of a new vehicle at Gordie Boucher West Bend, it is always a pleasure doing business with this group of people! Whether it’s service or buying a new car, I have never been diss Boucher West Bend, it is always a pleasure doing business with this group of people! Whether it’s service or buying a new car, I have never been dissatisfied or pushed aside. It’s always pleasurable experience. More
by PKARALEWITZ1
May 03, 2024
From the first time in the shop, even with my misunderstanding of what was going on that day, the staff was nothing but kind. The blind spot sensor that I needed was unavailable, no fault to deal misunderstanding of what was going on that day, the staff was nothing but kind. The blind spot sensor that I needed was unavailable, no fault to dealer, and I believe the staff once again went beyond what was necessary. The service desk, manager and technicians definitely deserve an apology from me for being quite misunderstanding at first, they got me calmed and help me understand the issues. Thanks again to all who helped me. More
by schwoch
Employees Worked With
May 03, 2024
Louie and the rest of the team made the buying experience FANTASTIC! I was looking for a car for my son and they had me in and out with exactly what I was looking for regarding car and financing. Fast and fr FANTASTIC! I was looking for a car for my son and they had me in and out with exactly what I was looking for regarding car and financing. Fast and friendly service and really went above and beyond to help me surprise my son with the vehicle. I will be buying from there again and will refer anyone I know to the team. More
by mjb1204
May 02, 2024
They are number one in customer service and definitely care very much about keeping me the customer happy. care very much about keeping me the customer happy. More
by 6andes
April 30, 2024
Louie was very helpful. Gave the specific parameters of what we were looking for in our next vehicle and he came through within the week with the perfect pre-owned Aviator. Gave the specific parameters of what we were looking for in our next vehicle and he came through within the week with the perfect pre-owned Aviator. And the Dealership even sent someone to drive the vehicle up so we’d have it sooner! Very happy with the whole experience. More
by JM
Employees Worked With
