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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,343 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,343 reviews
October 12, 2024
I was very disappointed that I made an appointment for Thursday 8am and my vehicle wasn't looked at until Friday. This ment that when the diagnosis was done and I had to wait for a part that I now went th Thursday 8am and my vehicle wasn't looked at until Friday. This ment that when the diagnosis was done and I had to wait for a part that I now went the entire weekend without my vehicle. This is not the first time I have had issues with the services and I do not plan on returning to the dealership for my vehicle needs. More
by akornows
Verified CustomerEmployees Worked With
October 11, 2024
Did not listen to what I wanted done. Performed services I did not want. Computers were down at dealership that day, so I was unable to get a print out of work done and billing. Many m Performed services I did not want. Computers were down at dealership that day, so I was unable to get a print out of work done and billing. Many months later I STILL HAVE NOT RECEIVED IT, despite a call to dealership. More
by bjhurula
Employees Worked With
October 10, 2024
Great service by Louie helping me find a new a car that fit our family! fit our family! More
by andrew.kurer
October 10, 2024
Great experience, good communication after a small initial hiccup was overcome. Happy with the timeliness of scheduling my service initial hiccup was overcome. Happy with the timeliness of scheduling my service More
by TP2024
Employees Worked With
October 09, 2024
I called the service department when my window cable snapped and I couldn't close the window. They told me to come in right away and have a look what the issue is. They called and told me that I would n snapped and I couldn't close the window. They told me to come in right away and have a look what the issue is. They called and told me that I would need a new actuator. It took two days to get the part and I was back on the road. More
by DPENKOSKE
October 09, 2024
Great communication from start to finish. Did a great job explaining what was going on. Everyone is very friendly! Did a great job explaining what was going on. Everyone is very friendly! More
by smbuske
October 05, 2024
Louie and Richard were great to deal with. A day after I had the truck I had a few questions and Louie had me stop in and walked me through everything. Great experience dealing with them. A day after I had the truck I had a few questions and Louie had me stop in and walked me through everything. Great experience dealing with them. More
by ACECAN
October 01, 2024
My warranty issue was handled seemlessly. Easy interaction. I went in, they ordered parts, and installed Easy interaction. I went in, they ordered parts, and installed More
by Sansa
October 01, 2024
Very pleased with the service. It was fast and he even answered my questions about some additional service items. It was fast and he even answered my questions about some additional service items. More
by N9EDQ
Employees Worked With
September 24, 2024
The mechanic broke a price of my door and I was told there will be no charge. On my bill I was charged $189.89 for the part. I think that is xxxxxxxx!!!! there will be no charge. On my bill I was charged $189.89 for the part. I think that is xxxxxxxx!!!! More
by LORENW
Employees Worked With
