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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,272 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,272 reviews

June 08, 2024

They were friendly and helpful. We went for a test drive with Louis and then met with Dave. Both were great to work with. When we bought the car we worked with Sandy. She was very n More

by JOYWING
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Robles
Jun 09, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad Louis, Sandy, and Dave could help, and we hope to see you again! Chris Flynn General Sales Manager 262-338-3379

June 07, 2024

Scott Reilly was very knowledgeable and easy to work with and the entire process was smooth. I enjoyed working with this dealership. More

by CARLAKELLER123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Carla, for sharing your experience with us! We're happy to hear it went well with Scott and truly appreciate your feedback. Chris Flynn General Sales Manager 262-338-3379

June 03, 2024

The person working on my car never installed a twin-clutch setup. I felt that new parts should have been installed but was told he didn't have new parts so the old bolts on the flywheel were reuse More

by badboyuare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Hohmann Service Manager 262-338-3379

June 03, 2024

Amanda was very efficient via email, phone and text leading up to coming to the dealership. Our trade value as well as the new purchase was fair without a lot of back and forth. Amanda was fantastic More

by Annemeeusen
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad that Amanda had the opportunity to work with you and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Flynn General Sales Manager 262-338-3379

May 31, 2024

Reliable willing to listen to customer comments explaining current issues and follow up was very good More

by Edge delight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was a real person (congrats ) and she transferred me to correct department
Jun 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that John and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

May 31, 2024

Great service, Fixed problem, easy to deal with. Wish they would wash car after service More

by KOENK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

May 31, 2024

Very pleasant and polite, clean recrption and service center, fast and efficient, best Ford Dealership around More

by leewoelbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Flynn General Sales Manager 262-338-3379

May 31, 2024

Great experience! By far one of the best dealerships in West Bend, WI. I recommend Gordie Boucher to anyone looking for a new car! More

by TKOENIG61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Jun 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chris Flynn General Sales Manager 262-338-3379

May 29, 2024

Very helpful they all seemed happy to be working there,the gentleman knew all of his stuff More

by jkcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Robles
May 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

May 28, 2024

Eugene was great! Easy to work with and helped us through an unfortunate situation. The service department was terrible, not forthcoming about what was going on and di More

by nikkiwhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chris Flynn General Sales Manager 262-338-3379

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