Gordie Boucher Ford Lincoln of West Bend

Finance paperwork was not completed when we got there. They were also a bit pushy with selling warranty plans. They were aware of the reason as to why I was buying the car. And it was a cash deal. Yet the They were also a bit pushy with selling warranty plans. They were aware of the reason as to why I was buying the car. And it was a cash deal. Yet they still tried to sell me warranty plans like I was financing the car. Not a good showing:( I've been part of several car sales with Joey Brasted in the past. As always, he knocked it out of the park!! Matt Flynn has been part of all the deals I've made there in the past. He's fair and honest. He manages/runs a great dealership!!! More

Michael was a pleasure to work with he came in early to do paper work so I could get to a family get together the day I picked my truck up do paper work so I could get to a family get together the day I picked my truck up More

Friendly service but not very reliable They can be disappointing. Check others before committing to Gordie Boucher disappointing. Check others before committing to Gordie Boucher More

Gordie Boucher had my vehicle for 2. 5 weeks only to get it back with two concerns not repaired and one concern (cracked seat) poorly, very poorly repaired. Was told that I need to bring 5 weeks only to get it back with two concerns not repaired and one concern (cracked seat) poorly, very poorly repaired. Was told that I need to bring it back only on a Friday because the entry level technician who worked on my vehicle only works Fridays. On top of that, I was told that a wheel that is peeling in 7 places is not bad enough for “Ford” to warranty. Lastly, one of the wheels that was replaced due to peeling clear coat, had the tire mounted backwards and now pulls into traffic. Terrible service. More

Eugene was very helpful and had a great sense of humor which was comforting in a time of something that can typically be stressful. Knowledgeable and accommodating to my needs. which was comforting in a time of something that can typically be stressful. Knowledgeable and accommodating to my needs. More

Gordy Bouche always takes good care of my cars. They always do the work in a timely manner. And I love the free car wash when they're done. They are very professional and friendly and always let yo They always do the work in a timely manner. And I love the free car wash when they're done. They are very professional and friendly and always let you know what to expect. More

Great service! I was well informed about what issues were found and the steps to fix I was well informed about what issues were found and the steps to fix More

Tyler personable kept me well informed. Will do well as he gains more experience. Customer service very good Will do well as he gains more experience. Customer service very good More

Mostly enjoyed the experience with the exception of a mistake by someone who would have cancelled the sale. But the problem was remedied and the sale went onn. mistake by someone who would have cancelled the sale. But the problem was remedied and the sale went onn. More

Knowledgeable. Courtesy Great communication Timely and quick to get tire change completed. Friendly professional honest Courtesy Great communication Timely and quick to get tire change completed. Friendly professional honest More