Goodson Acura of Dallas

Outstanding service. They truly provide the elevated experience. Thank you for taken care of our vehicle. They truly provide the elevated experience. Thank you for taken care of our vehicle. More

The best service dealership for the most reliable brand sold in the USA . Extra services were exceptional sold in the USA . Extra services were exceptional More

The team at Goodson Acura are friendly, helpful, and extremely knowledgeable. The transition of getting me into my new car was smooth and fast. extremely knowledgeable. The transition of getting me into my new car was smooth and fast. More

Overall good service. Welcoming staff. Relaxing lounge area. Great snacks and beverages. Efficient, effective, and timely. Welcoming staff. Relaxing lounge area. Great snacks and beverages. Efficient, effective, and timely. More

Our service rep; Jonathan, truly cares about our situation. Doesn't try to oversell us. situation. Doesn't try to oversell us. More

Goodson Acura: the very best car on the road, by the very best dealership in town! best dealership in town! More

We wouldn’t go anywhere else. Best sales team, best service department- they make you feel like family. Best sales team, best service department- they make you feel like family. More

Johnathan Valdez was super nice and very helpful. My issue was taken care of with no problems. My issue was taken care of with no problems. More

Fantastic experience with Sotero in sales and Giles financing. They put other dealers to shame. financing. They put other dealers to shame. More

CAN YOU SAY BAIT AND SWITCH DON’T BUY HERE THATS WHAT YOU MAY GET HERE LIKE I DID. I was quoted a price by the finance Manager Arthur the night before and I again on 3 occasions on a recorded conversation t MAY GET HERE LIKE I DID. I was quoted a price by the finance Manager Arthur the night before and I again on 3 occasions on a recorded conversation that it was in fact the 2023 MDX Type S Advanced he said YES all 3 times and gave me the same price of $1155 a month. The day I was supposed to arrive I get a call from the dealership 3 times to see what time I was going to arrive even one call from Brandon the finance MGR and all 3 times I verified the price was for the MDX Type S Advanced again on a recorded call and all 3 times I was told yes. When I arrived the MDX TYPE S ADVANCED was waiting for me to test drive when I told them I would buy the vehicle. This is WHERE THE BAIT AND SWITCHED occurred. I was told by Brandon the Finance Manager on duty that the price they had given me was incorrect and the new price was over $300 more per Month for the lease I wanted. I asked if that was the case why would they have the Type S advanced ready for me to test drive and not the vehicle he said the price was for and he stuttered and had no answer and left off mumbling to himself. I then requested to speak to the GM he was not in supposedly, but then within 1/2 hour he called back HIS NAME IS JAVIA ANKUR. He was very inconsiderate and could care less what happened to me and the fact that I drove 70 miles to get played. JAVIA gave me excuses such as (keep in mind this is recorded) that Arthur the Mgr that gave me the price the night before is “Old” and has “has issues remembering or doing the right thing” and that “he has done this several times already” to, everyone makes mistakes to this was an honest mistake. I then informed him that regardless of how pretty he would paint this it is still a BAIT AND SWITCH. I then preceded to tell him I would write to the ownership of the dealership and he could care less and seem very unbothered but that which leads me to believe that OWNERSHIP PROMOTES THIS BAIT AND SWITCH TACTICS I also told him I would blast this in as many social medias as I could and again he basically could care less again leading me to believe that this BAIT AND SWITCH tactics is accepted by ownership and that the bad reviews also don’t bother them More