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Goldstein Subaru

Albany, NY

4.7
317 Reviews

1754 Central Ave.

Albany, NY

12205

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317 Reviews of Goldstein Subaru

June 10, 2023

Lori was terrific as usual with my service-adding several small requests to my initial scheduled service and making sure I didn't have to wait too long. Unfortunately , I missed Ms. Lovely who I wanted to t More

by kottendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Burnell
Jun 16, 2023 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

May 06, 2023

The service staff was very helpful and prompt with responding to any questions I had. More

by nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy - Service Writer: 5 Stars
May 17, 2023 -

Goldstein Subaru responded

Hello Nikki, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2023

Very impressed with Rob Albright our Sales & Leasing consultant. Excellent customer service. Very personable and no pressure. Very knowledgeable. Would recommend Goldstein Subaru for you next purchase More

by Usict59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Albright and Charles
May 03, 2023 -

Goldstein Subaru responded

We are so glad you enjoyed working with Rob! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

April 29, 2023

Excellent service, very efficient. Friendly workers. I will definitely use Goldstein Subaru again for service. More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Kwarta
May 03, 2023 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 28, 2023

Tim Temeyer, service manager Joe Bombard . Both of these service personnel were helpful . They helped with efficient service maintenance. More

by tennisaddin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Temeyer service advisor and service mngr Joe Bombard
May 03, 2023 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2023

Patrick was super responsive and very helpful with all of my questions. Not pushy at all and very nice to work with. Great buying experience. More

by hc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Comas
Apr 18, 2023 -

Goldstein Subaru responded

We are so glad you enjoyed working with Patrick! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

April 15, 2023

Called at 9:30 yesterday as the driver window would not stay up and also I wanted a battery test as the car required a jump this winter during cold weather. They said bring it in at 10:30. Tim Temeyer th More

by Sea Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Temeyer
Apr 18, 2023 -

Goldstein Subaru responded

We are so glad you enjoyed working with Tim! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

April 14, 2023

They are always thorough, polite & fast. It’s always a smooth process to have my car serviced. I love not having to make an appointment. More

by Rev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service staff
Apr 14, 2023 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

April 12, 2023

Goldstein service department is professional and pays attention to what the customer needs. They are always very busy but will make the extra effort to repair your vehicle and get you back on the road as More

by Butterfly Carolyn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Apr 14, 2023 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 11, 2023

Very fast service. Not a 5-star rating only because I was told they could not do service on front and rear differential at the express lane. I thought this is for quick More

by Lr2r3r4e5c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Apr 11, 2023 -

Goldstein Subaru responded

Thank you for the 4 stars. Our Express lane has a limited amount of services they can perform, so we can keep the wait times down. Unfortunately, the differential services need to be performed in the main shop which requires an appointment. Please let us know if you need assistance in scheduling a time to have that taken care of.

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