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Goldstein Subaru
Albany, NY
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317 Reviews of Goldstein Subaru
Lori was terrific as usual with my service-adding several small requests to my initial scheduled service and making sure I didn't have to wait too long. Unfortunately , I missed Ms. Lovely who I wanted to t small requests to my initial scheduled service and making sure I didn't have to wait too long. Unfortunately , I missed Ms. Lovely who I wanted to thank for the very nice birthday telephone call. More
Very impressed with Rob Albright our Sales & Leasing consultant. Excellent customer service. Very personable and no pressure. Very knowledgeable. Would recommend Goldstein Subaru for you next purchase consultant. Excellent customer service. Very personable and no pressure. Very knowledgeable. Would recommend Goldstein Subaru for you next purchase. More
Tim Temeyer, service manager Joe Bombard . Both of these service personnel were helpful . They helped with efficient service maintenance. Both of these service personnel were helpful . They helped with efficient service maintenance. More
Called at 9:30 yesterday as the driver window would not stay up and also I wanted a battery test as the car required a jump this winter during cold weather. They said bring it in at 10:30. Tim Temeyer th stay up and also I wanted a battery test as the car required a jump this winter during cold weather. They said bring it in at 10:30. Tim Temeyer the Service Advisor said the problem was likely dirt in the tracks and on the window. He personally went out, cleaned the window and the tracks and fixed the problem in five minutes. He then gave me the option of leaving or waiting for the battery to be tested. I chose the latter and they found the battery was low and they charged it. They also did the 30 point check up found no problems and washed the car. Great and prompt service from Tim Temeyer. Hopefully they can retain and preserve him and his excellent customer service. More
Goldstein service department is professional and pays attention to what the customer needs. They are always very busy but will make the extra effort to repair your vehicle and get you back on the road as attention to what the customer needs. They are always very busy but will make the extra effort to repair your vehicle and get you back on the road as quickly as possible. More
Very fast service. Not a 5-star rating only because I was told they could not do service on front and rear differential at the express lane. I thought this is for quick Not a 5-star rating only because I was told they could not do service on front and rear differential at the express lane. I thought this is for quick service. Ther is no big deal with what I needed done with my oil change. It is 2 fill plugs and 2 drain plugs, with 2 different grade oils. More