
Goldstein Subaru
Albany, NY
Filter Reviews by Keyword
By Type
328 Reviews of Goldstein Subaru
Organized, customer oriented, immaculate inside and outside,very friendly and helpful, mostly… asked if I needed help, proceeded to tell me he had to take a call. I found someone else to help me. I can outside,very friendly and helpful, mostly… asked if I needed help, proceeded to tell me he had to take a call. I found someone else to help me. I cannot recall his name but he was wearing a pink Oxford shirt and he was spectacular in helping me. Lori sent me a text to be sure I knew her location and mine as well. Perhaps Saturday is not a great time to have a key made. I just relaxed and didn’t get upset, but I know you lost some prospective customers due to the long weight they had. Of course, I have no idea if there was an issue with parts and machinery, or not enough People on the job or no shows I saw only one car in the non-appointment line and I was at your site two hours early. Could it be too many customers signed up for appointments. I’m sure you can speculate the reasons more thoroughly than I-can. All in all, an excellent experience. More
I Bought my vehicle a few years back from Goldsteins and returned for service ever since. They have been pleasant to deal with have never had a problem with the the service department or service writers. Ev returned for service ever since. They have been pleasant to deal with have never had a problem with the the service department or service writers. Everyone at Goldsteins have always been pleasant. We will keep returning. More
The best part of buying my new Subaru Crosstrek was the hospitality of every individual at Goldstein Subaru. I didn’t feel intimidated- I didn’t feel rushed- They were so pleasant to work with. I boug hospitality of every individual at Goldstein Subaru. I didn’t feel intimidated- I didn’t feel rushed- They were so pleasant to work with. I bought my car from Amber and she was so sweet and very helpful. She communicated with me and made my experience an A+. Thank you Amber and Goldstein team! More
We needed to replace our current Subaru and had a wonderful experience with Goldstein. The service we received was outstanding. We are very happy with our new vehicle, as well as how quickly and effi wonderful experience with Goldstein. The service we received was outstanding. We are very happy with our new vehicle, as well as how quickly and efficiently the process was handled. More
Went in for an 18-month service on my new Crosstrek. Oil change, rotation and 30 point checkup and free carwash. Went in to Express so no appointment needed. Out in under an hour. Fast, efficient and Oil change, rotation and 30 point checkup and free carwash. Went in to Express so no appointment needed. Out in under an hour. Fast, efficient and competitively priced. Best dealer in my experience of about 5 new car dealers in the Albany NY area. Best service-- but no doughnuts... More
This is my 3rd purchase from Goldstein and I have always been treated courteously by sales, service, parts and admin staff. A great place to do business. been treated courteously by sales, service, parts and admin staff. A great place to do business. More