
Goldstein Subaru
Albany, NY
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332 Reviews of Goldstein Subaru
Paul, once again, was incredibly welcoming and professional, referenced the specifics of my previous service right off the top of his head, and moved my vehicle through the whole process in short professional, referenced the specifics of my previous service right off the top of his head, and moved my vehicle through the whole process in short order. And at the conclusion of my visit, provided me with Subaru’s scheduled maintenance recommendations and costing for same in preparation for future visits. More
My experience with Goldstein Subaru has been wonderful. I purchased my first Subaru from Goldstein a year ago I am still of the opinion that I have had wonderful service from this dealer, with exceptional h I purchased my first Subaru from Goldstein a year ago I am still of the opinion that I have had wonderful service from this dealer, with exceptional help buying the new car. Every time I’ve gone for either oil change and most recently inspection, everyone has been extremely polite, helpful, and efficient. Each time I’ve been in and out in a very reasonable time frame. I highly recommend this dealership. More
The staff is always friendly and the free loaner cars keep me coming back. However I was told my car should be ready by 2 or I would hear something. At 3 I to contacted my advisor just to see if there we keep me coming back. However I was told my car should be ready by 2 or I would hear something. At 3 I to contacted my advisor just to see if there were issues. Within 20 mins it was ready. Also when I used my wipers this morning my low wiper fluid indicator light came on. One of the checked boxes was topped off all fluid. More
Refused to do an oil change on my car, because "the owner has blacklisted me due to a negative review I left them back in 2016". The bad review was because I waited 2+ hours for an oil change and bulb replac has blacklisted me due to a negative review I left them back in 2016". The bad review was because I waited 2+ hours for an oil change and bulb replacement, and they put the wrong oil in my car and completely neglected to change the light bulb. So, it was a well deserved bad review. I originally did not recall the incident from almost 9 years ago, and could not even find the review, but I guess I'll leave a new/updated one based on my experience today. I would suggest putting the right oil in cars to possibly prevent negative reviews Not sure if a justified bad review is a good reason for blacklisting someone who has spent close to $100K there, and purchased two new Subaru's from Goldstein, but obviously will not be a third. Also they pay people $25 to write good google reviews, so good reviews equals $25, bad reviews, because they put the wrong oil in your car equals being black listed from the dealership in perpetuity. Finally, don't let them pull that fake invoice trick on you are considering buying a vehicle from them. It's an old sales trick. Do your own research! More
First time buyer at this dealership and I was incredibly happy with my salesman Joe Khattar. He took his time explaining everything to me what was coming on the vehicle and make sure everything that had to happy with my salesman Joe Khattar. He took his time explaining everything to me what was coming on the vehicle and make sure everything that had to be on a vehicle was on the day of delivery More
Had a wonderful experience. Joe and Kevin were excellent service and caring. Will highly recommend Goldstein Subaru. Love my new Subaru OutBack! Joe and Kevin were excellent service and caring. Will highly recommend Goldstein Subaru. Love my new Subaru OutBack! More
I service my car there and they are typically reliable, efficient, and communicate well. Got an appointment reasonably easily and the time to completion once I was there was what they said it would be. efficient, and communicate well. Got an appointment reasonably easily and the time to completion once I was there was what they said it would be. More
Our sales rep was John, great guy, Answered all of our questions. Has great listening skills. Overall our best experience In purchasing a new car. questions. Has great listening skills. Overall our best experience In purchasing a new car. More