
Goldstein Subaru
Albany, NY
Filter Reviews by Keyword
By Type
317 Reviews of Goldstein Subaru
Getting new tires has never been easier. Not only did Goldstein provide me with a courtesy car, which was great because I had my granddaughter with me off from school, they also provided exc Not only did Goldstein provide me with a courtesy car, which was great because I had my granddaughter with me off from school, they also provided excellent assistance from the moment I parked my car in the service garage. I struggled with carrying my granddaughters car seat and my bag while holding her hand, and a nice gentleman came to carry the bulky car seat into the office. From there, I was greeted by Lori who aided in quickly getting me set up with the loaner which only took minutes. From there I was able to enjoy a day of shipping with my grandbaby instead of sitting for hours and waiting. My car was serviced for four new tires which were priced reasonably and comparably since I looked them up on other sites. My tires were actually a bit less then a site a friend recommended! I was also having an alignment done and a issue with no sound on my radio. All of this was rectified at a reasonable cost and I was updated throughout via texts. Returning the car then next day was also a breeze. When I mistakenly left my granddaughters car seat in the back (she wasn’t with me the next day) Lori who had had my own car washed and brought out to the front door, came out carrying it before I could drive off. Having anything done at Goldsteins since I purchased my 2018 Legacy 3.6 has been like the old days of service that I grew up with which seems rare these days but is very much appreciated. They earned my trust the first time I had to bring my car in back in 2019. Prior to that there was always an anxiety with trusting anyone working on any of my cars. That anxiety doesn’t exist anymore as I have full confidence my car not only will be taken car or properly even if it is an oil change (also very reasonably priced plus I get coupons in my email) or something larger like tires and balancing. I am pleased to write this review for a local family business that I hope stays around for generations more. Thank you to all the staff at Goldsteins Subaru for taking proper care of not only my car but me. More
I had a wonderful experience buying a new crosstrek from Goldstein Subaru. All of the salespersons and financial department were wonderful, helpful and friendly. They gave me a fair trade in on my precious Goldstein Subaru. All of the salespersons and financial department were wonderful, helpful and friendly. They gave me a fair trade in on my precious car. I highly recommend buying a vehicle from this dealership. More
Everyone is professional and courteous. The video is great showing the problem. We also are buying a new 2023 Forrester. Patrick are salesperson was super. Aaron the general manager was The video is great showing the problem. We also are buying a new 2023 Forrester. Patrick are salesperson was super. Aaron the general manager was also very good. Great service. More
Used Express to get inspection, oil change and 12 month service that was prompt and thorough. Paul Santa Maria is top notch and went over 20 point inspection of everything they provide at no cost. I have n service that was prompt and thorough. Paul Santa Maria is top notch and went over 20 point inspection of everything they provide at no cost. I have never been asked to do any work that was not required to maintain warranty or was clearly needed. Highly satisfied with Goldstein Subaru. More
The service on my Forester was completed to my satisfaction. The waiting area is very comfortable and spacious. The service reps were very courteous and friendly. satisfaction. The waiting area is very comfortable and spacious. The service reps were very courteous and friendly. More
I was very happy with the service. Ronnie in the service dept. was GREAT! It was very busy on Monday, but they put in a new battery in less than an hour! Ronnie in the service dept. was GREAT! It was very busy on Monday, but they put in a new battery in less than an hour! More