Girard Toyota
New London, CT
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208 Reviews of Girard Toyota
Overall experience was very good. Our sales person, Keary Greaves was awesome. We realy liked his no pressure approach. That usually sends me away, but he was vewry friendly and accomodating, as were Keary Greaves was awesome. We realy liked his no pressure approach. That usually sends me away, but he was vewry friendly and accomodating, as were all personell we came across. We could of saved another $1500 at a different dealership, so pricing needs some work, but we chose them because of Keary Greaves. More
The service agent was as gentle as possible as he explained the significent repairs I needed for the car. Although the cost was much greater than I had planned prior to the visit because I did not r explained the significent repairs I needed for the car. Although the cost was much greater than I had planned prior to the visit because I did not realize the work that would be needed, I was as reasonable as could be expected. Hopefully, my next visit will not be as costly. More
Service Rep Ron did a fantastic job start to finish! He was helpful, informative and came across as completely honest in sincere in his assessments and recommendations about my truck. I feel as though he was helpful, informative and came across as completely honest in sincere in his assessments and recommendations about my truck. I feel as though he was giving me good advice about my service needs and did not recommend anything that was not really needed. Because of his outstanding service I plan to come back to your dealership -- and to specifically ask for Ron. Respectfully, Barry Harrison More
Overall good experience, only hardship was not being able to get a ride. Can't complain about that though As I did not have a reservation. The drive in area is a great touch. Work was done quickly. Batter to get a ride. Can't complain about that though As I did not have a reservation. The drive in area is a great touch. Work was done quickly. Battery price/install fee was a little steep for a battery as such I have opted to Go elsewhere. More
I purchased the car last month and I felt that the brakes were not functioning right. I called and right away I was given an appointment the following day to bring it in. The service manager was very nice were not functioning right. I called and right away I was given an appointment the following day to bring it in. The service manager was very nice and the service wsa perfiormed in a timely manner. I am happy with the great service! More
Everything went smoothly. Everyone was friendly and helpful. Service people were friendly and an appointment was made for October for a first time oil change and checkup helpful. Service people were friendly and an appointment was made for October for a first time oil change and checkup More
Hillary was a great advisor making sure my vehicle was taken care of 100% and providing me feedback whenever something needed my attention. I was very satisfied with the way my vehicle was taken care of a taken care of 100% and providing me feedback whenever something needed my attention. I was very satisfied with the way my vehicle was taken care of and their recommendations were greatly appreciated. I will definitely be coming back! More
Visited the dealership on a Saturday to look at a Ultimate Driving Machine that was listed online. However, it was not available. Gave the salesman my name and contact info and was called at home tha Ultimate Driving Machine that was listed online. However, it was not available. Gave the salesman my name and contact info and was called at home that following monday, and told the UDM I wanted was at the dealership and now available. Settled on a price, obtained the financing, fixed the issues with the UDM that I was concerned with, and closed the deal on Tuesday. What impressed me the most about dealing with Luckson was the fact that he called me back at the times when he said he was going to, so I didn't have to be a slave to the telephone. Overall I am very happy with my decision to deal with Girard Toyota and will recommend them to all my friends. More
Outstanding service, really appreciated getting a rental car for the day. Everyone in service is more than helpful and friendly I would recommend this service dept to anyone car for the day. Everyone in service is more than helpful and friendly I would recommend this service dept to anyone More
Always very happy there. I will continue going to have all my car needs met at this location. Lenny is great service advisor. A very happy customer!! all my car needs met at this location. Lenny is great service advisor. A very happy customer!! More