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Girard Toyota

New London, CT

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rated
208 Reviews

543 Colman St

New London, CT

06320

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208 Reviews of Girard Toyota

June 05, 2012

We thought the whole experence from getting a good quote on the new vehicle and a fair trade on the Audi was easy and customer friendly. We found every aspect of the deal was smooth and I would highly rec More

by sspinale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Greaves and Finance person - both great
June 05, 2012

Hillary Drexler was able make me aware of an adittional safty repair that was found during oil change appointment. I am thankful that Hillary notified of me of the additional safety repair that needs to be More

by kraemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Drexler
June 02, 2012

We worked with Kevin on a used car and a new car. He was very helpful in coming up with the right car for our needs. I would recommend to my friends that they work with Kevin and your dealership. More

by earl greenho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Greales, Jon, Al
May 31, 2012

I was thoroughly satisfied with the customer service and the price of my repairs. I brought my 2002 Toyota Camry to Girard Toyota Service for an oil change. But, they diagnosed quite a few other necessary r More

by kedwards
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Galante
May 26, 2012

Best experience ever at this dealership. Previously I was not impressed. This young man was extremely friendly and courteous, went the extra mile, took down all my issues with my car which were all related t More

by midwifehc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald
May 26, 2012

I like working with Lenny as he's a very honest person. I'd prefer to work with him only! Lenny is a smart guy and knows his stuff. More

by saoneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Galante
May 18, 2012

Other then them allowing the secretary to drive my Tundra into the garage for a scheduled oil change, and her bouncing it off another car and doing $2800 worth of damage, which they have tried to tell me I h More

by Cocktails
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Maheu
May 21, 2012 -

Girard Toyota responded

Hello my name is Liz Salas I am the Customer Relations Manager here at Girard Toyota. We are more than willing to cooperate with you, your Insurance Company,or any outside vendor. We need the opportunity to access the damages at our in house body shop. Your vehicle was not driven by a secretary but by a Toyota certified assistant manager with a valid driver's license. Please contact myself or the Service Manager Mike at 860-447-3141. Look forward to hearing from you soon. Thank you in advance for your time. Best Regards, Liz Salas

May 16, 2012

While I haven't had any experiences with this dealership in relation to the sales department, I have had service done on my 2005 4-runner several times. Each time I bring the vehicle in for service the ser More

by luca2966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 15, 2012

I didn't expect to make a deal on the 2008 BMW 328xi but we did a handshake deal on the car. I was very excited about the car and I thought Dave was pretty good the first day that I saw the car. He was al More

by Greg Landau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morgan Sr
May 11, 2012

We were extremely satisfied with the care and service that was provided to us during our recent visit to the service department at Girard Toyota. More

by cowboy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Zastowsky - Advisor
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