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Gillman Subaru North

Houston, TX

4.4
201 Reviews

18010 Interstate 45 North

Houston, TX

77090

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201 Reviews of Gillman Subaru North

January 27, 2020

Routine Check, Oil Change and Carpet Replacement Gillman Subaru North was friendly, efficient and professional. Routine maintenance was done, they told us what needed to be done, and they replaced th More

by kjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viktor
January 27, 2020

Love this dealership! Gillman really does treat you like family. Mike Leroy was such a great help, and made our first time buying experience SO easy. Will definitely be goi More

by lexy harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leroy
January 06, 2020

NEW VEHICLE I bought a Forester. I was pleased with everyone I had interaction with. An excellent experience. Have had the SUV for a month and am enjoying the r More

by Alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro, Storm, Steve, Daryl, Gillman S North
November 08, 2019

Didn’t have a great experience my sales lady was very nice service guy George was very nice that all I can say. Never buying here again More

by Mslaidback
Recommend Dealer
No
Employees Worked With
Gillman S North
November 04, 2019

I came in to buy a new part and to check availability for an oil change and tire rotation. They were able to schedule me that same day and had my car back to me very quick! They have an amazing waiting area, More

by Nicks.subi
Recommend Dealer
Yes
Employees Worked With
Dave, Nick, Gillman S North
October 09, 2019

Worst experience with a dealership, ever. My wife and i bought a new Subaru from them, thinking that they were a solid company. It was our first experience with owning a Subaru. We were wi More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gillman S North
Oct 10, 2019 -

Gillman Subaru North responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The Gillman Subaru North Team

August 28, 2019

Nothing but a headache!!! So I contacted them about a used vehicle, wanted to trade mine in.... of course they low balled me, but I was willing to play ball. Was told to put m More

by Bluto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Storm in finance, Jay Ali internet sales, Gillman S North
Sep 05, 2019 -

Gillman Subaru North responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. - The Gillman Subaru North Team

August 22, 2019

They have dishonest business practices, and are aggressive t TL;DR I will never be buying a car from them ever again (I have gotten 2 different cars from them, and convince my sister to get here 2 different Suba More

by Luluono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gillman S North
Aug 22, 2019 -

Gillman Subaru North responded

On behalf of Gillman Subaru North, we would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact us directly. Sincerely, The Gillman Subaru North Team

Aug 22, 2019 -

Luluono responded

So who do I get in contact with? Who do ask for? Or do I just call the dealership, and then play phone tag to someone who can my situation?

August 17, 2019

Warranty or no warranty Bought a used car from Gillman Subaru after being assured from the salesman and the manager that it had a remaining Hyundai warranty. Everything was f More

by shermhw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gillman S North
Aug 28, 2019 -

Gillman Subaru North responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, The Gillman Subaru North Team

Aug 29, 2019 -

shermhw responded

Sure, I would welcome a conversation in this regard, but I can not get anyone to take or return calls. Your team has my information, feel free to give me a call so we can discuss detail of your dealerships time with me and my family. Thanks, H. Sherman

May 05, 2019

Ran my credit twice I went to Gillman Acura to look at a vehicle and backed out of the deal when my wife found major damage in the interior of the car that initially miss More

by Brooklyn420!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gillman S North
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