Back

Germain Lexus of Easton - Service Center

Columbus, OH

4.9
161 Reviews

161 Reviews of Germain Lexus of Easton - Service Center

Sort by
June 19, 2025

The service was excellent. Service representative was very helpful, courteous and a pleasure to work with. More

by mocamechi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Germain Lexus of Easton responded

We're very happy to hear that you had an excellent experience with our team at Germain Lexus of Easton! Thank you for highlighting the helpful and courteous service. We look forward to assisting you again in the future!

June 18, 2025

Excellent trustworthy service! I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). More

by FLY_BOY2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Germain Lexus of Easton responded

Thank you for your loyalty and trust in Germain Lexus of Easton since 2001! We're delighted to hear about your positive experiences with our service. We look forward to continuing to serve you well into the future!

June 18, 2025

Very thorough and professional. Very accommodating. Highly recommended. Would definitely refer friends there for service More

by Jimsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Germain Lexus of Easton responded

Thank you for the high recommendation! We're delighted to hear that our team at Germain Lexus of Easton provided thorough and accommodating service. We look forward to serving your friends in the future too!

June 18, 2025

Quick, thorough, honest, cooperative, straight forward communication! Bought car through Germain, maintenance done there. I like the service area, clean, coffee and light snacks. More

by USMSOX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Germain Lexus of Easton responded

Thank you for highlighting your positive experience with Germain Lexus of Easton! We're delighted to hear that our service and amenities met your expectations. We look forward to continuing to serve you in the future!

June 17, 2025

Wonderful Experience! I stopped in on a Saturday afternoon, with a tire that was losing pressure and the Lexus team at Easton went above and beyond, they gave me a loaner More

by MAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Joshua and the lovely front Desk Reception
Jun 18, 2025 -

Germain Lexus of Easton responded

We're delighted to hear about your positive experience with the team at Germain Lexus of Easton! It's great that they could assist you promptly and provide a loaner vehicle. Thank you for choosing us, and we're here whenever you need assistance in the future!

June 14, 2025

So far they have been fine Communication could use some work but overall satisfied with service. More

by bgray9054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Germain Lexus of Easton responded

Thank you for reviewing Germain Lexus of Easton! We appreciate your feedback and hope we can welcome you back with 5-star service next time — until then!

June 14, 2025

His welcome make me feel at home He explain more to understand things better Nice More

by evelynbamfo
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 16, 2025 -

Germain Lexus of Easton responded

Evelyn, it was our pleasure to assist you. Thank you from all of us here at Germain Lexus of Easton!

June 14, 2025

Kevin was very professional and courteous. The staff very friendly and service was great and efficient. More

by JAVCOM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with us! We're delighted to hear that Kevin and the team at Germain Lexus of Easton provided professional, courteous, and efficient service. We appreciate your support!

June 14, 2025

Nice and clean waiting area. Loved the service received from entering the building until leaving. Also very happy with my service advisor. More

by uwe.kellermann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with us at Germain Lexus of Easton! We're delighted to hear that you enjoyed our clean waiting area and received excellent service throughout your visit. We appreciate the feedback and look forward to serving you again in the future!

June 13, 2025

Excellent service from beginning (setting up appt. ) to end (picking up car). Updated and recommendations were appreciated. More

by elizabeth.meyers66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Lexus of Easton responded

Elizabeth, we're delighted to hear that you appreciated the service from start to finish at Germain Lexus of Easton. Thank you for your kind words and support!

...
5
...