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Germain Lexus of Easton

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
1,163 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,163 reviews

June 08, 2025

Excellent Service and Very Nice People. . .. I love the Customer Serivice They make you feel like family More

by MRMP6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you felt like family with us at Germain Lexus of Easton! Thank you for the kind words about our service and team. We look forward to welcoming you back in the future!

June 08, 2025

Very professional Service is always great. I will continue to buy my cars from Easton Lexus More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Germain Lexus of Easton responded

Dan, we're delighted we could deliver an excellent experience, and we look forward to working with you again! - Germain Lexus of Easton Team

June 07, 2025

Expensive but worth it. Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us. More

by CARB093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Germain Lexus of Easton responded

Thank you for the feedback! We're delighted to hear that Kevin and Josh provided professional and helpful service at Germain Lexus of Easton. We appreciate your support and look forward to serving you again!

June 07, 2025

The amazing thing about this dealership is that the customer service is always exceptional even when the parent company has a monopoly on Lexus dealerships in the city. Amazing! More

by FOMPUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was fantastic, courteous, got me help, even though I had no appointment.
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Jun 09, 2025 -

Germain Lexus of Easton responded

Thank you for recognizing the exceptional customer service at Germain Lexus of Easton! We're proud to stand out and provide a great experience, even in a competitive market. We appreciate your support!

June 07, 2025

Good communication, friendly, professional staff. I enjoy the amenities, like loaner car, water and snacks available, car wash More

by BBUFF43011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Germain Lexus of Easton responded

We're delighted to hear you enjoyed the amenities and had a positive experience with our team at Germain Lexus of Easton. Thank you for sharing your feedback, and we look forward to serving you again!

June 07, 2025

Great help…. wonderful service only had to wait a little over an hour for service w be completed More

by MICHAELBERGER0947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Germain Lexus of Easton responded

Thank you for reviewing Germain Lexus of Easton. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

June 06, 2025

This is the 2nd time we’ve used Preston to purchase a vehicle. He goes over everything on the car, showing all the features and even the Car Fax before you drive it. Preston makes sure the car is detaile More

by anniemwhite23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton again! We're delighted to hear that Preston provided such thorough and attentive service. Enjoy your new vehicle, and we look forward to assisting you in the future!

June 06, 2025

Great service, nicest people, always engage on a personal level. Very much appreciate the professional and kind service. More

by GALLOJOY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
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Jun 06, 2025 -

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Lexus of Easton provided professional and kind service. We appreciate your support!

June 06, 2025

Ashley explained everything clearly, was friendly and listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in More

by mszgobuckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Ashley provided clear explanations and a friendly experience at Germain Lexus of Easton. It's great to know you appreciated our clean service department and comfortable waiting area. Thank you for sharing your feedback!

June 04, 2025

Attractive environment, efficient personnel Josh kept me informed as to my cars progress loaner very clean More

by Smorris6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Josh and the team at Germain Lexus of Easton provided you with a great experience! Thank you for highlighting our efficient service. Safe travels until your next visit!

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