Germain Lexus of Easton

Jim Sellers was particularly patient with me for the week I took to buy, and also followed up with a call few days later. I went back with some questions on navigation, and he had another sales rep help me a I took to buy, and also followed up with a call few days later. I went back with some questions on navigation, and he had another sales rep help me as he was busy with another client. More

I came to the dealership today just browsing after seeing a pre-owned Mercedes they had on the lot. Out of the corner of my eye I caught attention to a beautiful 2009 IS250. Immediately Jim came out and help a pre-owned Mercedes they had on the lot. Out of the corner of my eye I caught attention to a beautiful 2009 IS250. Immediately Jim came out and helped me out with all my questions. I had no intentions to buy today but the overwhelming level of professionalism drove me to purchase the car. I couldn't be happier with the deal I received and the level of respect I was given. I would highly suggest Germain Lexus of Easton and Jim Sellers to anyone. More

Aso was by far the most professional, knowledgable, and down to earth salesman I have ever met. He absolutely exceeded our expectations. Prior to our arrival Aso knew we were strapped for time and he respe down to earth salesman I have ever met. He absolutely exceeded our expectations. Prior to our arrival Aso knew we were strapped for time and he respected our time constraint. He worked diligently to provide us with the information we needed very promptly. This is our first Lexus and I'm sure it will not be our last thanks to Aso. Germain Lexus of Easton should feel very privileged to have Aso as an employee. More

Erika went well beyond the call of duty to find us the make and model of used car that we were looking to purchase.She also found it in a low milage extremely clean car within our price range.She is the m make and model of used car that we were looking to purchase.She also found it in a low milage extremely clean car within our price range.She is the most pleasant, non-agressive, helpful, understanding carsales person that I have ever dealt with.My wife and I are both sixty years and have purchased many cars. More

Eric was by far the best salesman I have ever dealt with. His ability to provide details regarding the cars condition was spot on. Most people don't normally fly some where to purchase a vehicle, but Eric pr His ability to provide details regarding the cars condition was spot on. Most people don't normally fly some where to purchase a vehicle, but Eric provided me with that level of comfort. He picked me up at the airport and arranged all of the details for the purchase. The car was "as advertise" and I was and still am a very happy customer. I would go out of my way to buy another car from him. I wish all of my car buying experiences were this good. Thanks Eric. mj More

I saw a car I was interested in on Car.com being sold at Germain Lexus of Easton and checked it out on a whim to see it in person one night. Erika greeted me instantly and was very friendly from the beginn Germain Lexus of Easton and checked it out on a whim to see it in person one night. Erika greeted me instantly and was very friendly from the beginning. I wasn't able to purchase the car that day and I was going out of town for a week, but when I returned, Erika remembered me, remained extremely helpful and courteous throughout the process. Everyone we dealt with during the purchase and finance of the vehicle was very professional, but Erika made the experience a good one. More

I dislike buying a car very much...but my experience with Aso was actually FUN. He was so personable, fun, great sense of humor, honest and genuine that I felt like I gained a friend. I can honestly say I h Aso was actually FUN. He was so personable, fun, great sense of humor, honest and genuine that I felt like I gained a friend. I can honestly say I have never had an experience like that in buying a car in the past. I will definitely call Aso when we are in the market again (and I expect to stay a loyal Lexus customer for a long long time!). jeanne Weinland More

Preston is a great person and I really enjoy working with him. This is the 2nd car I have purchased from him and the experience is always enjoyable and very imformative. His knowledge of the product is exte him. This is the 2nd car I have purchased from him and the experience is always enjoyable and very imformative. His knowledge of the product is extensive and he always helps guide me in the right direction. This is the third time purchase a care from Germain Lexus of Easton and I'm already looking forward to buying my next car. Thanks, Preston for doing such a fine job. Thanks - Steve Kelch More

Preston Hutchins was fantastic to deal with when it came to purchasing my pre-owned Lexus. I made the trip to Germain from Cincinnati because the car was priced right and Preston's feedback over the phone to purchasing my pre-owned Lexus. I made the trip to Germain from Cincinnati because the car was priced right and Preston's feedback over the phone was not only sincere but ultimately very accurate. He gave me all of the information I needed within minutes of my request and was diligent in following up with phone calls, including the day after the sale to congratulate me. I would absolutely recommend Preston and Germain to my friends and family. Preston was knowledgeable beyond description and took a sincere interest in making sure that I was aware of all of the features of the car I was purchasing. It was great to work with someone so passionate about their work and life in general. Two thumbs up!! More

I went to check out a used 2006 Honda Pilot which is listed in Autotrader for ~$16,900. Before even looking at the car, the sales person started talking about the pricing, how their dealership is fair a listed in Autotrader for ~$16,900. Before even looking at the car, the sales person started talking about the pricing, how their dealership is fair and honest. After checking out the car, the sales person tells me the price is what is listed on the car's window which was $17,900 and he cannot go down on the price. I told him about the autotrade price, which they posted, and after seeing that value he says that's his price then and he cannot go down with a snobby attitude. He explained the market is very good. They are already breaking records as of March 2012. There is no room for negotiation. He didn't want to even talk further about the price. This was the similar experiece when I first visited them 7/8 years ago. So I will let you decide if this is the type of experience you want to have as a buyer. I didn't like it. This is not how a trained professional sales organization work. They can say they are the "Germains" but that doesn't mean a thing for the customers. More