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Germain Lexus of Easton

Columbus, OH

4.9
1,021 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,021 reviews

October 31, 2025

Jan was great getting my appointment scheduled. Jeff provided a lot of pricing options to get me back on the road. I did not purchase my car from Germain Lexus but I was treated like I did. Excepti More

by Tom
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan
Nov 03, 2025 -

Germain Lexus of Easton responded

Hi Tom, we're glad Jan and Jeff made you feel right at home. We truly appreciate your feedback and hope to serve you again at Germain Lexus of Easton.

October 30, 2025

The dealership is very efficient when dropping your vehicle off and has a nice place to wait on your vehicle More

by ccran62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Germain Lexus of Easton responded

We’re proud to deliver efficiency and comfort! Thank you, from all of us at Germain Lexus of Easton.

October 30, 2025

Ashley was attentive and informative and found time to help her clients during a busy day More

by DONNELLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Germain Lexus of Easton responded

We are grateful to have earned your business, Donnellys. Thanks for taking the time to leave us a review! - The Germain Lexus of Easton Team

October 28, 2025

Preston was the gentleman that help us with our car purchase. Great guy very knowledgeable. Great experience at Germain Lexus of Easton. More

by Marlon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Germain Lexus of Easton responded

Marlon, we're so glad you had a great experience with Preston at Germain Lexus of Easton! Enjoy your new car!

October 26, 2025

Service representative was excellent. Communication was good. Shortcoming was no loaner vehicle was available during service. More

by guckertc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Germain Lexus of Easton responded

Thank you for your feedback! We’re glad to hear that the communication was excellent, but we apologize for the inconvenience with the loaner vehicle. We’ll strive to make your next visit even better. Thank you for choosing Germain Lexus of Easton!

October 26, 2025

Overall good experience. Everyone was pleasant and helpful. Donna contacted me as promised when the car was ready for pickup. More

by Wanda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Germain Lexus of Easton responded

Wanda, we're delighted you had a smooth experience with our team here at Germain Lexus of Easton! We will be sure to pass your kind words along to Donna. Safe travels, and we hope to see you again down the road!

October 25, 2025

Easton Lexus’ service department is first class. There’s a very nice waiting room, beverages and snacks and they staff is very courteous. More

by kratzerjoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with our team, Joel! We hope to serve you again in the future at Germain Lexus of Easton!

October 25, 2025

I had an outstanding experience at Germain Lexus. My salesman, Jason Smith, was absolutely fantastic. He was knowledgeable, patient, and made the entire buying process smooth and stress-free. He took More

by kdj1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Germain Lexus of Easton responded

It's wonderful to know Jason and the team made your buying process so smooth and enjoyable. Thank you for your recommendation and congratulations on your new Lexus! - The Germain Lexus of Easton Team

October 25, 2025

We had an awesome experience with Germain Lexus, and our sales rep, Jack! They listened to our budget and worked with us to find a car that met our needs. He set up appointments with tech support to teach u More

by LUANNDERIKART
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Wier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man who explained how the car options worked was very patient and did an exceptionally good job teaching it.
Oct 27, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with us! We're delighted to hear that Jack and the team made your car-buying journey smooth and pressure-free. We hope to work with you again at Germain Lexus of Easton!

October 24, 2025

Good overall experience, loaner available due to overnight need for airbag recall. Hourly rate becoming high limiting options (estimated $800.00 per axle for brakes) . More

by RALPHSTINARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Germain Lexus of Easton responded

We’re glad we could assist you with the loaner car at Germain Lexus of Easton. We take your feedback regarding our hourly rate seriously. If there's anything else you’d like to discuss, please feel free to reach out. Safe travels until we see you again!