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Germain Lexus of Easton
Columbus, OH
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Excellent experience. Very professional and courteous. The sales staff at Lexus of Easton was extremely knowledgeable, professional and courteous, specifically Preston Hutchins who facilitated the purchase The sales staff at Lexus of Easton was extremely knowledgeable, professional and courteous, specifically Preston Hutchins who facilitated the purchase of the preowned vehicle. Preston answered all of the questions about the life span of the warranty, financing, features of the vehicle,the gap insurance service agreement,etc. and was extremely friendly, personable and professional which made the overall experience very enjoyable. He clearly enjoys what he does and his scope of knowledge about the features of the vehicle and Germain Lexus unique standing as a certified Lexus dealership (one of the top four in the country) made his presentation more than just the usual sales pitch from a car salesperson just interested in his/her commission. My brother, who actually purchased the vehicle, thought Preston was the best car salesperson he has come into contact with and said as much. I was already a Lexus of Easton customer and my experience with Preston was further confirmation that the quality of the vehicle(s) and service at Germain Lexus of Easton is second to none. Marcus A. Ross More
Smooth and painless My dream car has always been an RX. My 2000 RX 300 had a good run but she was getting tired and was ready to retire but I dreaded the thought of goin My dream car has always been an RX. My 2000 RX 300 had a good run but she was getting tired and was ready to retire but I dreaded the thought of going through the whole car purchasing ordeal. Greg was great. He did not patronize me and listened to all my questions and concerns. He is very genuine. The whole staff made the experience easy and I am grateful for that. Thanks Greg and Germaine Lexus, I am so happy! More
Outstanding Service Superb customer service! We ended up purchasing our FIRST Lexus from Preston! Thank you Preston! I truly LOVE my new GX460! Looking forward to bein Superb customer service! We ended up purchasing our FIRST Lexus from Preston! Thank you Preston! I truly LOVE my new GX460! Looking forward to being a loyal Lexus driver! More
Awesome as Usual !! My wife and I bought our 5th Lexus from Germain, 7th car in total. When it was time for my wife to upgrade her 2007 Lexus ES the only place we though My wife and I bought our 5th Lexus from Germain, 7th car in total. When it was time for my wife to upgrade her 2007 Lexus ES the only place we thought of was Germain Lexus. The personal service in the past has always stuck with us and has influenced where we purchase our vehicles. After test driving 4 vehicles my wife settled on a 2013 Lexus RX 350 with very low miles and a 3 year/100000 mile warranty for an amazing price. Preston Hutchins was both helpful and patient with us as we were looking at our options. In the end he and others stayed after hours for us to complete our purchase. My wife couldn't be happier with her purchase. More
Great experience! Preston helped me locate and purchase a certified pre-owned RX 350 with low miles. He was very familiar with the car and its features, and dealing wi Preston helped me locate and purchase a certified pre-owned RX 350 with low miles. He was very familiar with the car and its features, and dealing with him was a pleasure. I'll be back. More
Good experience Just bought a 2012 Ford Edge through Greg Saylor. Greg was professional and personable, and what could easily have been a contentious process became v Just bought a 2012 Ford Edge through Greg Saylor. Greg was professional and personable, and what could easily have been a contentious process became very comfortable. All the staff we met (Greg's manager, finance and aftermarket options folks) were friendly and accommodating. We'll be recommending both Greg and Germaine Lexus to family and friends. More
great service Greg was very patient with helping me get me the car I really wanted. He was professional and worked hard to gain a satisfied customer. Greg was very patient with helping me get me the car I really wanted. He was professional and worked hard to gain a satisfied customer. More
Great experience ! I will be back to buy again. Preston was excellent! He was knowledgeable, personable, and attentive. This is our families first Lexus. Will absolutely buy our next car from Germ Preston was excellent! He was knowledgeable, personable, and attentive. This is our families first Lexus. Will absolutely buy our next car from Germain and Preston. I came from out of town to look for a car and was treated wonderfully. It made my time and effort well worth it. We love our RX350. More
Great place to buy a car! I recently purchased a used car here and the sales rep I worked with from beginning to end (Shea Thompson) was excellent - easy going, professional, h I recently purchased a used car here and the sales rep I worked with from beginning to end (Shea Thompson) was excellent - easy going, professional, helpful, polite, thorough and definitely NOT pushy. The entire process was painless and Shea even made it quite enjoyable. Shane was also very helpful and fair in working out the numbers and options - again, not pushy - very pleasant and professional. I definitely recommend Germain Lexus at Easton. Sean In Columbus More
Excellence - why I keep coming back! Preston Hutchins served me well again. I went in today to buy an RX350 - what would be our 5th Lexus (3 from Germain). I took a test drive, liked th Preston Hutchins served me well again. I went in today to buy an RX350 - what would be our 5th Lexus (3 from Germain). I took a test drive, liked the car very much, but as we were hashing out a deal, I saw a sharp ES350 on the showroom floor. Since I'm a big guy, I thought the SUV route was the way to go (my wife and I have had an RX300, RX330 and RX350; my wife currently drives a 250 IS convertible). So I sat down in it. And it fit perfectly! Great color. Just the right accessories. Better fuel mileage! So... I bought it instead. My payments were lower than with the RX350. And let's face it - it's a Lexus. It drives like a million bucks! Preston took great care of me from start to finish. But Germain Lexus is more than one guy (who is great) - it's almost like a "culture" where everyone from the detail guy to the finance guys treat you like you are their only priority and ensuring the customer has a comfortable, honest and pleasant buying experience. I live about 90 miles away, but I keep coming back to Germain. It's worth it! (Service is great, too!). More