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Gerald Subaru of Naperville

Naperville, IL

4.8
3,070 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,070 Reviews of Gerald Subaru of Naperville

October 27, 2020

No pressure. The salesman was very knowledgeable and helpful. The after sale attention to detail and customer service was great. I would definitely recommend Gerald Subaru. More

by Mary A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Jeff Walker, Jim Fischer
Oct 29, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 26, 2020

I required contactless interaction. Everyone was perfect. It was completely smooth and Jeff was perfect. I have 0 complaints. It was all handled beautifully I believe More

by nancy.p.heath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Jeff Walker
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Nancy, thank you for your truly exceptional words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 26, 2020

Collin was the best! Super friendly, very helpful when I had a question....We love Gerald Subaru! We will always come to Gerald for our service needs!! More

by logan52012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Collin and our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 24, 2020

He provided all of the information I needed to make a great choice. Excellent service. He was professional and responsive throughout the experience. Would recommend him in particular. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Terry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 23, 2020

It has been such a pleasure to work with Eddy. Eddy has been the best sales rep I have ever dealt with and I think the dealership should clone him! More

by tbrennan
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Hello Brennan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eddy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 22, 2020

Collin kept me in sync the entire time they were diagnosing my car issues and repair. I hope I can get him for every visit. A+ guy! More

by wireless312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 26, 2020 -

Gerald Subaru of Naperville responded

Thanks for the kudos! We're pleased to hear that our team provided truly exceptional service and that everything went very smoothly. We hope to see you again in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 22, 2020

From start to finish Kenny was great along with the other employees of the dealership I met. Definitely the easiest car buying experience I’ve ever had. The dealership and Kenny I highly recommend and defini More

by Aostrowski27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Kenny Gross
Oct 27, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 22, 2020

Kenny Gross was very helpful in the Subaru buying process he sent me a list of Subaru’s in my price range after my initial visit and made the decision to go with Gerald Subaru of Naperville an easy one to m More

by Kevin w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Oct 27, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 22, 2020

Super easy to come and do a test drive. Impressed with the transparency all the way through. Helped me get my old car home the next day, couldn’t have asked for better service! More

by alyse.acc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 27, 2020 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a truly exceptional experience at our dealership! We can't wait to see you again soon. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 21, 2020

Everything about this was easy. Eddy was amazing! They had a Kidzone to entertain my kids so I could complete this. I left there very happy! More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Eddy Orellana, Jim Fischer
Oct 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Tanya. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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