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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

October 28, 2020

Ehab made my car buying experience a great one. He was personable, not pushy and willing to help. I didn’t feel pressured for a sale. More

by Bensmom3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional review was awesome to read! Congratulations on your new vehicle. I am happy Ehab provided you with pressure-free, efficient and well-informed customer service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

I had a great experience working with Hubert Sneideris. Hubert was friendly, funny, and genuinely enjoyed his job. He also was knowledgeable and willing to accommodate our requests. The first part regar More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Oct 30, 2020 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Hubert was truly exceptional. Congratulations on your new Subaru! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

Good service great car. A sweet ride. Luxury vehicle without the outrageous price. Paulo was great helping us figure out what it was we wanted. More

by Sweetride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Oct 30, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

Gerald has been our go to dealer for sales and service. They have always given my previous Outbacks excellent service. We purchased used Corolla from them and now got a new Outback. More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Eddy Orellana
Oct 30, 2020 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such a truly exceptional review! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 27, 2020

Lenny was very helpful and informative. Made the process so easy and answered every question I had. Great experience at Naperville Subaru. If looking to buy a car, I’d definitely would recommend getting one More

by Adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Adriana, thank you and congratulations on your purchase! We are so pleased that we could make your visit truly exceptional, easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 27, 2020

Great salesman not pushy at all worked with me in every way. Helped me get an amazing new car. Even stayed extra kate to make sure it was all taken care of. thank you again will definitely be back when I More

by B3988k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Walker
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 27, 2020

No pressure. The salesman was very knowledgeable and helpful. The after sale attention to detail and customer service was great. I would definitely recommend Gerald Subaru. More

by Mary A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Jeff Walker, Jim Fischer
Oct 29, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 26, 2020

I required contactless interaction. Everyone was perfect. It was completely smooth and Jeff was perfect. I have 0 complaints. It was all handled beautifully I believe More

by nancy.p.heath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Jeff Walker
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Nancy, thank you for your truly exceptional words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 26, 2020

Collin was the best! Super friendly, very helpful when I had a question....We love Gerald Subaru! We will always come to Gerald for our service needs!! More

by logan52012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Collin and our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 24, 2020

He provided all of the information I needed to make a great choice. Excellent service. He was professional and responsive throughout the experience. Would recommend him in particular. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Terry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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