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Gerald Subaru of Naperville

Naperville, IL

4.7
3,069 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,069 Reviews of Gerald Subaru of Naperville

October 30, 2020

Great service provided by Lenny. Jim made the process easy and fast. Would recommend Gerald Subaru to friends and family. Loving the new Subaru Legacy. More

by vibhorpatel02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 29, 2020

Lenny went above and beyond to help me find the car I wanted. He was very patient with me and traveled to Wisconsin for my car More

by Tkolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Lenny Shukhman
Nov 03, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

The Dealership is clean, professional, friendly ,our Sales Rep. Jeff Walker was knowledgable in his product line, answered all our questions & made the sale. He also followed up with us to insure our sa More

by Krillia45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jeff Walker
Oct 30, 2020 -

Gerald Subaru of Naperville responded

To say thank you is not enough! We are thrilled to read your truly exceptional words about our employees, facility and overall experience with us. Please stop by Gerald Subaru of Naperville again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

Ehab made my car buying experience a great one. He was personable, not pushy and willing to help. I didn’t feel pressured for a sale. More

by Bensmom3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional review was awesome to read! Congratulations on your new vehicle. I am happy Ehab provided you with pressure-free, efficient and well-informed customer service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

I had a great experience working with Hubert Sneideris. Hubert was friendly, funny, and genuinely enjoyed his job. He also was knowledgeable and willing to accommodate our requests. The first part regar More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Oct 30, 2020 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Hubert was truly exceptional. Congratulations on your new Subaru! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

Good service great car. A sweet ride. Luxury vehicle without the outrageous price. Paulo was great helping us figure out what it was we wanted. More

by Sweetride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Oct 30, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

Gerald has been our go to dealer for sales and service. They have always given my previous Outbacks excellent service. We purchased used Corolla from them and now got a new Outback. More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Eddy Orellana
Oct 30, 2020 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such a truly exceptional review! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 27, 2020

No pressure. The salesman was very knowledgeable and helpful. The after sale attention to detail and customer service was great. I would definitely recommend Gerald Subaru. More

by Mary A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Jeff Walker, Jim Fischer
Oct 29, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 27, 2020

Lenny was very helpful and informative. Made the process so easy and answered every question I had. Great experience at Naperville Subaru. If looking to buy a car, I’d definitely would recommend getting one More

by Adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Adriana, thank you and congratulations on your purchase! We are so pleased that we could make your visit truly exceptional, easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 27, 2020

Great salesman not pushy at all worked with me in every way. Helped me get an amazing new car. Even stayed extra kate to make sure it was all taken care of. thank you again will definitely be back when I More

by B3988k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Walker
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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