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Gerald Subaru of Naperville

Naperville, IL

4.7
3,074 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,074 Reviews of Gerald Subaru of Naperville

November 02, 2020

The entire experience of purchasing a new vehicle through Gerald Subaru of Naperville was stress-free and upfront. Very pleased with internet and in person sales. More

by Cmiles6926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Lenny Shukhman
Nov 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 31, 2020

Great experience, very friendly. Took the time to work with me and find the perfect car for me. If your looking for a new or used car ask for Leo Lopez More

by Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Leon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gerald Subaru of Naperville! If there is anything else we can do for you, please feel free to give us a call. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 31, 2020

Great selection of new cars. Easy and safe sales process during COVID. Thorough explanation of features. Great service. Convenient location. Would highly recommend this dealership! More

by pkowal577
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 31, 2020

Amazing service,they were incredible to work with. They knew what they were talking about. They have a wide variety of cars to choose from. Lenny was an incredible salesman, you should definitely go to him More

by dufresnejake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for your great review! We're glad to have Lenny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Nino McMorris General Manager Gerald Subaru of Naperville

October 30, 2020

Great service provided by Lenny. Jim made the process easy and fast. Would recommend Gerald Subaru to friends and family. Loving the new Subaru Legacy. More

by vibhorpatel02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 30, 2020

Bought a used car from Neisure Jr and he was a real pleasure to work with - not pushy at all. Only “complaint” was that the used car only came with one key. Would have liked to know that before purchas More

by Jwhatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neisure Mcmorris JR
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Nino McMorris General Manager Gerald Subaru of Naperville

October 29, 2020

Lenny went above and beyond to help me find the car I wanted. He was very patient with me and traveled to Wisconsin for my car More

by Tkolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Lenny Shukhman
Nov 03, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

The Dealership is clean, professional, friendly ,our Sales Rep. Jeff Walker was knowledgable in his product line, answered all our questions & made the sale. He also followed up with us to insure our sa More

by Krillia45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jeff Walker
Oct 30, 2020 -

Gerald Subaru of Naperville responded

To say thank you is not enough! We are thrilled to read your truly exceptional words about our employees, facility and overall experience with us. Please stop by Gerald Subaru of Naperville again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

Ehab made my car buying experience a great one. He was personable, not pushy and willing to help. I didn’t feel pressured for a sale. More

by Bensmom3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 29, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional review was awesome to read! Congratulations on your new vehicle. I am happy Ehab provided you with pressure-free, efficient and well-informed customer service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 28, 2020

I had a great experience working with Hubert Sneideris. Hubert was friendly, funny, and genuinely enjoyed his job. He also was knowledgeable and willing to accommodate our requests. The first part regar More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Oct 30, 2020 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Hubert was truly exceptional. Congratulations on your new Subaru! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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