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Gerald Subaru of Naperville

Naperville, IL

4.7
3,069 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,069 Reviews of Gerald Subaru of Naperville

November 18, 2020

Always get my Outback serviced at Gerald Subaru. Rudy Burkhalter has always been very professional and thorough in explaining work done on my vehicle. Highly recommend asking for Rudy when it's time to s More

by jjmajcher
Recommend Dealer
Yes
Employees Worked With
Rudy Burkhalter
Nov 18, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

November 15, 2020

I just bought a Subaru Outback. Jesse and Leo were helpful, fun and professional to work with. It was a great experience and a quick transaction. I can’t wait to get some miles under my belt. More

by TheBrit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Jesse Bush
Nov 18, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

November 08, 2020

Worked with Neisure McMorris Jr. He went above and beyond finding me the car I wanted with my wish list of features. Then he did a great hands on job of showing me how the different features in my ne More

by sueg321
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neisure Mcmorris JR
Nov 09, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

November 04, 2020

Just serviced my outback. Fantastic experience from start to finish. Make sure you go see Rudy in service, he is the true MVP. Could not be happier with my experience More

by Mikewitki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda, Rudy Burkhalter
Nov 05, 2020 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

November 03, 2020

Working with Neisure McMorris Jr. was a wonderful experience! He was professional, pleasant, and had a great sense of humor. His service was outstanding. I was shocked to learn that he was only 25. H More

by Laura Prochaska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neisure Mcmorris JR
Nov 05, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

November 02, 2020

The entire experience of purchasing a new vehicle through Gerald Subaru of Naperville was stress-free and upfront. Very pleased with internet and in person sales. More

by Cmiles6926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Lenny Shukhman
Nov 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 31, 2020

Great experience, very friendly. Took the time to work with me and find the perfect car for me. If your looking for a new or used car ask for Leo Lopez More

by Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Leon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gerald Subaru of Naperville! If there is anything else we can do for you, please feel free to give us a call. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 31, 2020

Great selection of new cars. Easy and safe sales process during COVID. Thorough explanation of features. Great service. Convenient location. Would highly recommend this dealership! More

by pkowal577
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 31, 2020

Amazing service,they were incredible to work with. They knew what they were talking about. They have a wide variety of cars to choose from. Lenny was an incredible salesman, you should definitely go to him More

by dufresnejake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for your great review! We're glad to have Lenny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Nino McMorris General Manager Gerald Subaru of Naperville

October 30, 2020

Bought a used car from Neisure Jr and he was a real pleasure to work with - not pushy at all. Only “complaint” was that the used car only came with one key. Would have liked to know that before purchas More

by Jwhatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neisure Mcmorris JR
Nov 04, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Nino McMorris General Manager Gerald Subaru of Naperville

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