Gerald Subaru of Naperville

We were very satisfied with our Subaru purchase at Gerald. Our sales person was very easy to deal with and kept the process as easy as possible. I thought the price I offered was a fair price and the Gerald. Our sales person was very easy to deal with and kept the process as easy as possible. I thought the price I offered was a fair price and the dealership went along with it. They also delivered the car to our home to make things more convenient for us. More

On Monday, November 30, 2020, I was in the process of purchasing a new non-Subaru vehicle. I had previously obtained numerous offers from Dealerships, used car lots, and on-line services, for my very wel purchasing a new non-Subaru vehicle. I had previously obtained numerous offers from Dealerships, used car lots, and on-line services, for my very well maintained 2019 Subaru Forester Touring Model. I knew what I could realistically receive for a trade-in and/or outright purchase for my Subaru. I stopped in at Gerald Subaru of Naperville, located at 2379 Aurora Ave. Naperville, IL 60540 and was promptly greeted by Michael “Mike” O’Brien, a Sales Consultant. After a brief discussion as to the purpose of my visit, in which I informed Mike that I was just interested in selling my Subaru and would not be making a purchase. Mike obtained basic information regarding my Subaru. While my vehicle was being appraised by their staff, Mike and I sat in his office and had a relaxed social conversation. Within ten minutes, I was informed of their offer, which was comparable to other Dealer’s offers. I advised Mike that I had an on-line offer for $1,700.00, more than their offer. I provided Mike with written documentation of that price, which he took to the powers to be. Within in a few minutes, he came back and advised that they would match the on-line price, which would be good for a week (not positive if it was exactly a week). I thanked him and advised him that I would return, if I couldn’t make a similar deal, when I purchased the new vehicle. He reminded me, that their price would still be available. The entire process took less than thirty minutes! I ended up purchasing a vehicle at a different Dealership, due to Gerald Auto Group not selling that line. The other Dealership does not sell the Subaru brand and would not match on-line price for my Subaru. I then returned to Gerald Subaru and met Mike in his office, I informed him that I would like to take him up on his offer. The process went smoothly and once again I was out the door in a short period of time, without my Subaru and the previous agreed upon amount. I would strongly recommend that anyone interested in making a purchase and/or sale of a vehicle to contact Michael “Mike” O’Brien. Working with Mike was easy, comfortable, and not intimidating. Mike was very knowledgeable in regard to the process of purchasing my vehicle and everything went smoothly. He definitely does not fit the negative image of a “Car Salesman”! If Gerald Autos had the line of vehicle that I was interested in purchasing, I would definitely have had purchase it from them! My experience with Gerald Subaru of Naperville has been nothing, but positive. I couldn’t ask for anything more. Thank you Gerald Subaru of Naperville, on a job well done! More

What a pleasant experience was to do business with Gerald Subaru of Naperville. Our salesman Leo was fantastic! He took the time to answer many questions we had as well as helping us by offering many options Subaru of Naperville. Our salesman Leo was fantastic! He took the time to answer many questions we had as well as helping us by offering many options and features that were so important in the decision making. Congratulation to all the staff that made us enjoy the car buying process! I totally recommend them!! Thank you! More

After going to several dealerships I purchased my car from Gerald Subaru. They had a wide selection of vehicles on the lot. My salesperson, Eddy Orrelano was great to work with, I highly recommend him. H from Gerald Subaru. They had a wide selection of vehicles on the lot. My salesperson, Eddy Orrelano was great to work with, I highly recommend him. He was very patient with us as we explored all the vehicle options and worked to get us a fair price. He was friendly, professional, and well versed on all the vehicle options. If you are looking for a Subaru call Eddy Orellano at Gerald Subaru. More

eddy orelliana was incredible. he covered every detail several times in terms that were very easy to understand. no pressure , just great information. he is a person who really cares about having a happy several times in terms that were very easy to understand. no pressure , just great information. he is a person who really cares about having a happy customer. marie stepanek was also very helpful getting us set up with eddy. More

Chris did a great job at making us feel comfortable while moving through the purchasing process together. He asked questions in a way that was not pushy or harsh and did a great job at working with us and me moving through the purchasing process together. He asked questions in a way that was not pushy or harsh and did a great job at working with us and meeting our needs More

Chris worked with us through the whole process. Talked to us about the different models when we came in we weren't sure. He walked us through the different ones and actually guided us to a less expensive opt us about the different models when we came in we weren't sure. He walked us through the different ones and actually guided us to a less expensive option than we thought coming in! More

Always get my Outback serviced at Gerald Subaru. Rudy Burkhalter has always been very professional and thorough in explaining work done on my vehicle. Highly recommend asking for Rudy when it's time to s Burkhalter has always been very professional and thorough in explaining work done on my vehicle. Highly recommend asking for Rudy when it's time to service your vehicle. More

I just bought a Subaru Outback. Jesse and Leo were helpful, fun and professional to work with. It was a great experience and a quick transaction. I can’t wait to get some miles under my belt. helpful, fun and professional to work with. It was a great experience and a quick transaction. I can’t wait to get some miles under my belt. More

Worked with Neisure McMorris Jr. He went above and beyond finding me the car I wanted with my wish list of features. Then he did a great hands on job of showing me how the different features in my ne beyond finding me the car I wanted with my wish list of features. Then he did a great hands on job of showing me how the different features in my new car worked. More