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Gerald Subaru of Naperville

Naperville, IL

4.7
3,069 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,069 Reviews of Gerald Subaru of Naperville

December 21, 2020

Mike made our purchase so easy. We couldn't pass up the deal. I highly recommend the Gerald Subaru of Naperville. Kelly Thomas was awesome explaining the vehicle. More

by maryjoken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Michael O'Brien
Dec 28, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 19, 2020

Nice dealership given are present pandemic situation. Personnel was very pleasant and very observant of all mitigation measures (masks, social distancing, etc.) Our experience was first class, agents wer More

by rmestri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Eddy Orellana
Dec 23, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

December 16, 2020

Purchased my 2nd Outback from sales representative EDDY ORELLANO at Gerald Subaru of Naperville, IL. By far the BEST IN THE BUSINESS. He is trustworthy, honest and he listens! If your looking for a Su More

by Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Jon Thongphadith, Jim Fischer
Dec 17, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 14, 2020

We were very satisfied with our Subaru purchase at Gerald. Our sales person was very easy to deal with and kept the process as easy as possible. I thought the price I offered was a fair price and the More

by Volkswagon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also dealt with a "Manny" over the phone but didn't get his full name. He was helpful. , Anthony Mazany, Ricardo Rodriguez
Dec 17, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 14, 2020

On Monday, November 30, 2020, I was in the process of purchasing a new non-Subaru vehicle. I had previously obtained numerous offers from Dealerships, used car lots, and on-line services, for my very wel More

by Randy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Dec 17, 2020 -

Gerald Subaru of Naperville responded

Thanks for this truly exceptional review, Randy! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 12, 2020

What a pleasant experience was to do business with Gerald Subaru of Naperville. Our salesman Leo was fantastic! He took the time to answer many questions we had as well as helping us by offering many options More

by W. Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Jon Thongphadith, Jim Fischer
Dec 16, 2020 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 11, 2020

After going to several dealerships I purchased my car from Gerald Subaru. They had a wide selection of vehicles on the lot. My salesperson, Eddy Orrelano was great to work with, I highly recommend him. H More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Dec 15, 2020 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Eddy was truly exceptional. Congratulations on your new Subaru! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 03, 2020

eddy orelliana was incredible. he covered every detail several times in terms that were very easy to understand. no pressure , just great information. he is a person who really cares about having a happy More

by r.chilson
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Jon Thongphadith
Dec 08, 2020 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

November 20, 2020

Chris did a great job at making us feel comfortable while moving through the purchasing process together. He asked questions in a way that was not pushy or harsh and did a great job at working with us and me More

by hcmetz17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Monomoy Ghosh, Chris Powell
Nov 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

November 20, 2020

Chris worked with us through the whole process. Talked to us about the different models when we came in we weren't sure. He walked us through the different ones and actually guided us to a less expensive opt More

by frsh94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Monomoy Ghosh, Chris Powell
Nov 20, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chris and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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