Gerald Subaru of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
3,066 Reviews of Gerald Subaru of Naperville
Ehab loves what he does and it shows. He' s patient and understanding and takes the time to explain the entire process. Anyone who is considering selling automobiles should follow him for a week to learn understanding and takes the time to explain the entire process. Anyone who is considering selling automobiles should follow him for a week to learn and see how to treat customers. Car buying is stressful, Ehab made it enjoyable (with one exception) when my trade value was given to me I was upset, his calm demeanor overcame my initial disappointment and he was able to work with the appraisal team and management to arrive at a price that both parties agreed to, I was ready to leave and he saved the sale for the dealership. I was skeptical at first, but if you need a stress free car buying experience, see Ehab Aref and Gerald Subaru. More
Ehab is the best of the best! He made the whole buying experience as pleasant and painless as possible.Ehab has a calm and non pushy demeanor that puts one at ease during the buying process. A shout out t experience as pleasant and painless as possible.Ehab has a calm and non pushy demeanor that puts one at ease during the buying process. A shout out to Anthony (Sales Manager ?) for speaking with me...he didn’t hide in the “office” during negotiations and was super helpful. All in all, the best buying experience in a long time! More
We came today (a cold and snowy day) to buy their used Subaru. As soon as we walked in Abid met us and quickly got the Carfax for the car we were interested in it. After some discussion, he got us the ke Subaru. As soon as we walked in Abid met us and quickly got the Carfax for the car we were interested in it. After some discussion, he got us the key and brought the car to the front. After few discussion and negotiation, we purchase the car. He is very professional and we had a great experience. More
Lenny was very helpful and answered all the questions we had for the car we just purchased. This will be our third Subaru. Highly recommended. had for the car we just purchased. This will be our third Subaru. Highly recommended. More
Lanny Shukhman is a knowledgeable person who's willing to work with you. He made our car buying experience a pleasant one. Very good knowledge of Subaru Crosstrek Sport help us to make the decision to buy th work with you. He made our car buying experience a pleasant one. Very good knowledge of Subaru Crosstrek Sport help us to make the decision to buy this car. More
Ask for Quinton Carlson!! I had an absolutely wonderful experience! I went in having 3 under 10,000 mile 2020 Subaru Outback's picked out and ready to look at. After talking to Quinton for a few minutes, h experience! I went in having 3 under 10,000 mile 2020 Subaru Outback's picked out and ready to look at. After talking to Quinton for a few minutes, he realized that they were actually on the other Gerald Subaru lot. I explained that I needed to see all 3 cars in person to really be able to make the decision, and though I wanted to work with Quinton, I had to do that I needed to do and I was going to go to the other lot. Instead of just letting me go, Quinton went out of his way to ask a manager for permission and drove 25 minutes to to the other lot, show me the cars, and then drove back 25 minutes with the vehicle I liked the most. Keep in mind, I could have very well not bought a car, so he went out of his way to spend time going back and forth to another dealership so I could still work with Naperville (where I wanted to buy a car originally) instead of using his time to get the next customer who walked in! He then was very patient with me when after test driving I explained I didn't want to come in to buy a car until the next day so I could have a night to sleep on the decision. He helped me bring the price down and was incredibly knowledgeable and personable. I would recommend Quinton Carlson at Subaru Naperville 100 times over! Nothing about my experience left a pit in my stomach or with buyer's remorse like my previous car purchase at another dealership had left me with. Highly recommend! More
Mike made our purchase so easy. We couldn't pass up the deal. I highly recommend the Gerald Subaru of Naperville. Kelly Thomas was awesome explaining the vehicle. deal. I highly recommend the Gerald Subaru of Naperville. Kelly Thomas was awesome explaining the vehicle. More
Nice dealership given are present pandemic situation. Personnel was very pleasant and very observant of all mitigation measures (masks, social distancing, etc.) Our experience was first class, agents wer Personnel was very pleasant and very observant of all mitigation measures (masks, social distancing, etc.) Our experience was first class, agents were very helpful. We would highly recommend it to anybody looking for a new Subaru. More
Purchased my 2nd Outback from sales representative EDDY ORELLANO at Gerald Subaru of Naperville, IL. By far the BEST IN THE BUSINESS. He is trustworthy, honest and he listens! If your looking for a Su ORELLANO at Gerald Subaru of Naperville, IL. By far the BEST IN THE BUSINESS. He is trustworthy, honest and he listens! If your looking for a Subaru you need to go see Eddy he will not let you down. My family has purchased 5 vehicles 🚗 To date ALL FROM SUBARU in Naperville. Wouldn’t go anywhere else! Like Share More