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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

October 19, 2020

There was n high pressure, The salesman listened to our wishes. We felt very comfortable with our experience experience. We are very happy with our purchase. More

by Mike Greene
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Kenny Gross
Oct 22, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 18, 2020

Trish did an outstanding job helping facilitate the scheduled maintenance for my STI S209. Despite not having a scheduled appointment they were able to work my request into their schedule and kindly pr More

by Bradley Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Devitt, Trish Svizzero
Oct 21, 2020 -

Gerald Subaru of Naperville responded

Bradley, thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 17, 2020

Ehab is a patient, knowledgeable professional. He listened to what we wanted and worked with us and helped us through the Costco program. We were at Gerald last year and worked with Ehab. He spent a More

by Aeswater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Ehab Aref
Oct 21, 2020 -

Gerald Subaru of Naperville responded

Thank you for reviewing your time spent at Gerald Subaru of Naperville. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Ehab is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 17, 2020

Ehab was extremely helpful and provided a pleasurable and successful car buying experience. We appreciate all the safety measures that were put in place at Gerald for Covid precautions and how all the staff More

by nms
Recommend Dealer
Yes
Employees Worked With
Michael Price, Ehab Aref
Oct 21, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 16, 2020

Leo was incredibly patient with me and my need for to be within a certain budget. Still able to walk out with a car I love! More

by Slambo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 21, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to provide us with a truly exceptional review! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 16, 2020

My car is amazing and the only reason I got it is because I have an amazing salesman Paulo Rodriguez. He found the exact color and year for me More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Oct 21, 2020 -

Gerald Subaru of Naperville responded

Amy, congratulations on your truly exceptional purchase! I hope you are continuing to enjoy your new car! It's wonderful to know you feel confident in your decision to choose Gerald Subaru of Naperville as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 15, 2020

Bought my Forester in 2012 and have always received the best of service from Collin and Gerald Subaru. They stand behind their service & guarantees. Collin is the best service advisor I've ever had the ple More

by Ken H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 19, 2020 -

Gerald Subaru of Naperville responded

Ken, thank you for the awesome feedback! You're right, Collin is a truly exceptional service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 15, 2020

Great car buying experienceby Joseph from Winfield , Great car buying experience by Joseph from Winfield , Illinois October 11, 2020 Start to finish , a very relaxed but professional atmosphere. Our s More

by Muzzi847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Oct 19, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Kenny was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 15, 2020

Jesse is very accommodating and definitely listens to the customer’s needs. He also did his absolute best to work with us which we appreciate. More

by pam.villaflor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Oct 19, 2020 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Jesse was truly exceptional. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 15, 2020

Jesse was very helpful and was very patient with me and answering all the questions I had for him about the car! Amazing Customer Service!! More

by Fnaviamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Oct 19, 2020 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know Jesse provided you with a hassle-free and great shopping experience. Gerald Subaru of Naperville’s primary concern is delivering truly exceptional customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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