Gerald Subaru of Naperville
Naperville, IL
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3,069 Reviews of Gerald Subaru of Naperville
I arrived at the dealership without a scheduled appointment. Collin was very friendly and professional . Collin provided a well-detailed and prioritized list of service needs and was able to servic appointment. Collin was very friendly and professional . Collin provided a well-detailed and prioritized list of service needs and was able to service my vehicle the same day. More
Kelly Thomas the first and probably only salesperson in whom I have had complete trust. She helped me define my interest and provided professional guidance to help me get the best outcome for my situation. whom I have had complete trust. She helped me define my interest and provided professional guidance to help me get the best outcome for my situation. This is the third vehicle my family has purchased from Gerald Subaru and Kelly was on top of it for all three purchases. Do you want a Subaru? Call Kelly Thomas at Gerald Subaru. She is the best! More
Easy trade-inby John from Naperville, ILOctober 18, Easy trade-in by John from Naperville, IL October 18, 2020 Very efficient. Polite and direct approach taken by salesman (Lenny S.), who understood Easy trade-in by John from Naperville, IL October 18, 2020 Very efficient. Polite and direct approach taken by salesman (Lenny S.), who understood and respected my perspective on the car buying process. It was surprisingly quick from start to finish. I did not plan to drive home with a new car on my first visit. More
There was n high pressure, The salesman listened to our wishes. We felt very comfortable with our experience experience. We are very happy with our purchase. wishes. We felt very comfortable with our experience experience. We are very happy with our purchase. More
Trish did an outstanding job helping facilitate the scheduled maintenance for my STI S209. Despite not having a scheduled appointment they were able to work my request into their schedule and kindly pr scheduled maintenance for my STI S209. Despite not having a scheduled appointment they were able to work my request into their schedule and kindly provided transport for me to pick up the car when the work was completed. I will be reaching out to Gerald Subaru for my future preventative maintenance needs and recommend that you consider them as well. Thanks again to both Trish and the Gerald Subaru technician Joseph Devitt. More
Ehab is a patient, knowledgeable professional. He listened to what we wanted and worked with us and helped us through the Costco program. We were at Gerald last year and worked with Ehab. He spent a listened to what we wanted and worked with us and helped us through the Costco program. We were at Gerald last year and worked with Ehab. He spent a lot of time explaining your vehicles and promotions and my wife and I knew we were not ready to purchase But we knew to come back to Ehab when we were ready. I’m glad we did. More
Ehab was extremely helpful and provided a pleasurable and successful car buying experience. We appreciate all the safety measures that were put in place at Gerald for Covid precautions and how all the staff successful car buying experience. We appreciate all the safety measures that were put in place at Gerald for Covid precautions and how all the staff followed them as well. We felt very safe in the environment. This is our first Subaru and we are very happy customers! We would recommend Gerald and send them to see Ehab! More
Bought my Forester in 2012 and have always received the best of service from Collin and Gerald Subaru. They stand behind their service & guarantees. Collin is the best service advisor I've ever had the ple best of service from Collin and Gerald Subaru. They stand behind their service & guarantees. Collin is the best service advisor I've ever had the pleasure of working with! More