Back

Gerald Subaru of Naperville

Naperville, IL

4.8
3,070 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,070 Reviews of Gerald Subaru of Naperville

October 15, 2020

Bought my Forester in 2012 and have always received the best of service from Collin and Gerald Subaru. They stand behind their service & guarantees. Collin is the best service advisor I've ever had the ple More

by Ken H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 19, 2020 -

Gerald Subaru of Naperville responded

Ken, thank you for the awesome feedback! You're right, Collin is a truly exceptional service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 15, 2020

Great car buying experienceby Joseph from Winfield , Great car buying experience by Joseph from Winfield , Illinois October 11, 2020 Start to finish , a very relaxed but professional atmosphere. Our s More

by Muzzi847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Oct 19, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Kenny was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 15, 2020

Jesse is very accommodating and definitely listens to the customer’s needs. He also did his absolute best to work with us which we appreciate. More

by pam.villaflor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Oct 19, 2020 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Jesse was truly exceptional. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 15, 2020

Jesse was very helpful and was very patient with me and answering all the questions I had for him about the car! Amazing Customer Service!! More

by Fnaviamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Oct 19, 2020 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know Jesse provided you with a hassle-free and great shopping experience. Gerald Subaru of Naperville’s primary concern is delivering truly exceptional customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 12, 2020

Gerald Subaru and Jesse Bush helped us get the car we wanted at a fair price. Jesse was helpful and patient. In the end we couldn't be happier in our new Forester! More

by Mellstevenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Cynthia Barratt
Oct 15, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jesse was there to provide you with such exceptional service! Thank you again and congratulations on your new car.

October 11, 2020

Kenny Gross was the best salesperson we ever worked with. Helpful, considerate, understanding our needs and very professional & knowledgeable. Highly recommended!! He took the time to go over the features of More

by Judyascar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Oct 14, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 10, 2020

I have been getting my 2013 Subaru Impreza serviced here for the past eight years. The whole service staff is wonderful and great, but the one person that really goes out of his way to take care of me is Co More

by Bruce Wayne 279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 14, 2020 -

Gerald Subaru of Naperville responded

Hi Bruce! Thank you for this great review! Collin is truly an exceptional employee and we appreciate him for giving you a great experience! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 10, 2020

This is the third car we have bought from Gerald Subaru in Naperville. Leo Lopez has been our sales consultant all three times. He is trustworthy and takes care of you. Not a salesman vibe, but just a n More

by kph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 14, 2020 -

Gerald Subaru of Naperville responded

It was a pleasure to read about your third car-buying experience at Gerald Subaru of Naperville. Congratulations on your vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Leo provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 09, 2020

I have been going to Gerald Subaru since 2016 after I received a recommendation from a friend who took his Subaru there for service. He recommended Collin Miranda. Collin has been my Service Advisor ever More

by EileenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 09, 2020 -

Gerald Subaru of Naperville responded

Eileen, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Collin does for Gerald Subaru of Naperville and our customers. Hope to see you again soon! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

October 09, 2020

Awesome! Leo is very knowledgeable and personable!He is Awesome! Leo is very knowledgeable and personable! He is super!! I really appreciated his attention to detail and I trusted him! I recommend Leo for More

by kathymaczilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 09, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

...
11
...