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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

October 05, 2020

Jeff was great! Went above and beyond to get us out the door in a great car at a fabulous price! He made the process so easy and stress free. More

by Hanrahankayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 08, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 04, 2020

I appreciate al of the hard work to make sure I got the exact car I wanted. The process could not have been easier. Thank you! More

by hberris1
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Oct 08, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 03, 2020

What a wonderful store, so new and modern! Very Covid friendly too. I mean it's safe here. Well my visit with Mr.Walker went very nicely, he explained that due to high demand I may have to act quickly t More

by Mr.H.Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 07, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 03, 2020

Ehab was so great to work with. He made getting my car a breeze and was so incredibly helpful. I’d recommend him to everyone! More

by Lipe.jenny1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 07, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ehab was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 03, 2020

Amazing service! Truly genuine and appreciate all the work he did for us to make sure we got the car we loved. Thank you so much! If we every need another car we will be back 😊 More

by Freddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 07, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review about your experience with us! We truly appreciate it. We would like to congratulate you on your new car! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 02, 2020

Ehab Help me with my new purchase. He is professional and knowledgeable and super friendly. I felt I could trust him. Thanks again for your help! More

by happygirlrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 07, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ehab. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

Leo Lopez was very nice to work with he showed us how all the new stuff on the car worked. He is the only salesperson I have ever stopped in to say Hi too when I was in for service. The dealership is very ni More

by Claudette Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Tran, Trish Svizzero
Oct 05, 2020 -

Gerald Subaru of Naperville responded

To say thank you is not enough, Claudette! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Gerald Subaru of Naperville again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

Clean, efficient and accommodating dealership. Service department, especially Collin Miranda, Service Writer, is great person to talk with as well as handle/resolve service questions. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 05, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

I think Collin Miranda has been my Service Advisor for more than 10 years. He is great! He is always very professional, thorough, friendly, and patient. He gives honest advice on service and is easy to More

by Malneu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Collin does for Gerald Subaru of Naperville and our customers. Hope to see you again soon! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

Fast, friendly, and efficient. Jeff was informative, to the point, and didn’t mince words. I appreciate him being transparent and mindful. Overall good experience. More

by Matthew H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 05, 2020 -

Gerald Subaru of Naperville responded

Matthew, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Gerald Subaru of Naperville satisfied! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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