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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

September 30, 2020

We went in looking for an SUV and Leo Lopez helped us out. Leo was great! Extremely knowledgeable and extremely patient. We walked away with the car we want with all the safety features we were looki More

by Chirag1.shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Leo. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 30, 2020

Collin and Donna were great. They both listened to my concerns and showed genuine interest in finding solutions. Serviced both of our Outbacks today. Cars were delivered before promised. I understood wha More

by CMankunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda, Donna Tran
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 30, 2020

Jesse was very friendly, professional, helpful, and understanding. He made my first time visiting Subaru a good experience And answered any question I had. I didn’t have the pleasure to speak with the More

by Cvasek13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Oct 02, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 30, 2020

Neat clean service 👍 Collin Miranda took care of us got loaner called letting us know how things were going till finished great guy polite knowledgeable in car and tires car fixed great 😀 price ok also More

by mblababy53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Collin. Please let us know if we can ever help you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 29, 2020

Colin M. is our go to guy when we need our car serviced. He shows genuine concern and attention to our needs for service. He's a great asset to the Dealership an Service department. More

by Lmkkb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 02, 2020 -

Gerald Subaru of Naperville responded

We loved reading this review! Happy customers are our aim, and it appears Colin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 29, 2020

The salesman Eddy was a great salesman and provided excellent customer service! He listened to me and knew exactly what I was looking for. I will definitely repeat business in the future! More

by Nunezm10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 29, 2020

Collin was great for this service appointment. He explained what to expect, and we were comfortable with it. Since it was going to take a while, we went to get some food. He contacted us when it was More

by Digzen.il
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 28, 2020

Paulo was very helpful and answered all our queries and concerns . All the staff were very friendly . We are now the proud owner of our first Subaru. More

by santosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paulo. and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 28, 2020

I am never disappointed with the routine service I receive at Gerald Subaru. Collin is friendly, honest and very knowledgeable. Great work Collin. Thank you! More

by Linda Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional words. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 27, 2020

Kenny was awesome and very helpful. The team there was also very welcoming. The explication of everything was thorough from Anthony and kenny. Purchased my very first new car! More

by Raquel Zapata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Leo Katsnelson, Kenny Gross
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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