Gerald Subaru of Naperville
Naperville, IL
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3,070 Reviews of Gerald Subaru of Naperville
Leo Lopez was very nice to work with he showed us how all the new stuff on the car worked. He is the only salesperson I have ever stopped in to say Hi too when I was in for service. The dealership is very ni the new stuff on the car worked. He is the only salesperson I have ever stopped in to say Hi too when I was in for service. The dealership is very nice and close to home. In the service waiting room I love the tire tracks on the wall. Very cool. More
Clean, efficient and accommodating dealership. Service department, especially Collin Miranda, Service Writer, is great person to talk with as well as handle/resolve service questions. department, especially Collin Miranda, Service Writer, is great person to talk with as well as handle/resolve service questions. More
I think Collin Miranda has been my Service Advisor for more than 10 years. He is great! He is always very professional, thorough, friendly, and patient. He gives honest advice on service and is easy to more than 10 years. He is great! He is always very professional, thorough, friendly, and patient. He gives honest advice on service and is easy to talk with. He also remembers his customers' preferences. I am still grateful for how he reserved a loaner for me last year that was exactly the same as the Crosstrek I drive (even being white!) because he remembered I was uncomfortable driving larger cars. I always call Collin when I need to have service done, but I'd like to add that I have been very happy with all the personnel in the Gerald Subaru Service Dept. More
Fast, friendly, and efficient. Jeff was informative, to the point, and didn’t mince words. I appreciate him being transparent and mindful. Overall good experience. the point, and didn’t mince words. I appreciate him being transparent and mindful. Overall good experience. More
We went in looking for an SUV and Leo Lopez helped us out. Leo was great! Extremely knowledgeable and extremely patient. We walked away with the car we want with all the safety features we were looki out. Leo was great! Extremely knowledgeable and extremely patient. We walked away with the car we want with all the safety features we were looking for. Thanks Leo and thanks to Gerald Subaru of Naperville. More
Collin and Donna were great. They both listened to my concerns and showed genuine interest in finding solutions. Serviced both of our Outbacks today. Cars were delivered before promised. I understood wha concerns and showed genuine interest in finding solutions. Serviced both of our Outbacks today. Cars were delivered before promised. I understood what was needed and being performed, and what to expect on our next visit. Easy to make our appointments as well. More
Jesse was very friendly, professional, helpful, and understanding. He made my first time visiting Subaru a good experience And answered any question I had. I didn’t have the pleasure to speak with the understanding. He made my first time visiting Subaru a good experience And answered any question I had. I didn’t have the pleasure to speak with the other associates but if Jesse is like this then it’s safe to say they all very themselves like him. More
Neat clean service 👍 Collin Miranda took care of us got loaner called letting us know how things were going till finished great guy polite knowledgeable in car and tires car fixed great 😀 price ok also loaner called letting us know how things were going till finished great guy polite knowledgeable in car and tires car fixed great 😀 price ok also More
The salesman Eddy was a great salesman and provided excellent customer service! He listened to me and knew exactly what I was looking for. I will definitely repeat business in the future! excellent customer service! He listened to me and knew exactly what I was looking for. I will definitely repeat business in the future! More
Colin M. is our go to guy when we need our car serviced. He shows genuine concern and attention to our needs for service. He's a great asset to the Dealership an Service department. He shows genuine concern and attention to our needs for service. He's a great asset to the Dealership an Service department. More