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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

September 27, 2020

Eddy was fantastic! He showed me options for cars and he got me into my favorite. I had a lot of fun test driving on the test track. Thank you for the wonderful experience. More

by MRa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 27, 2020

Nice friendly people, Good service department. Reasonable pricing for a dealership.Good follow up after sales or service. And a very solid, high quality core product. More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Svizzero, Lenny Shukhman
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thanks for the truly excetpional words. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 26, 2020

Jeff Walker is why we traveled to the Gerald Subaru of Naperville. His customer service was above and beyond any experience I had at other dealerships. Highly recommend. More

by Nick R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your great review, Nick! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 26, 2020

Jeff was friendly and accommodating. He called us after our first visit once the car we were looking at was back in stock. He made sure we walked away happy with the perfect car for us. More

by Vicki.juran92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thanks for your truly exceptional review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Great working with them! Eddy was fantastic! Will always come back here to buy a new car whenever I’m in need. Would highly recommend! More

by Joevazquez111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Collin was awesome!!! He made my service visit painless. I use to go to Grand Subaru but Collin and Gerald has my business for life!!!! More

by Scotts totts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Collin is the best in the service department and the only one we trust for service. Thanks so much for always helping us out with our cars. More

by colorfulforever1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Mr. John Pryor is a great salesman. He is really patient and help us find the Subaru Forester we preferred. Once we need a new car, we would like to come back for him. More

by XL
Recommend Dealer
Yes
Employees Worked With
John Pryor
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Extremely friendly, professional service from start to Extremely friendly, professional service from start to finish. The facility was clean and proper covid protocols were in place. Jesse created an awes More

by amberallen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Jim Fischer
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 24, 2020

I walked into Gerald Subaru, and the staff was there to help before I even stepped into the dealership. A special thank you to Kenny Gross for making the experience so positive. He was a phenomenal help in More

by apark1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Sep 25, 2020 -

Gerald Subaru of Naperville responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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