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Gerald Subaru of Naperville

Naperville, IL

4.8
3,070 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,070 Reviews of Gerald Subaru of Naperville

September 29, 2020

Collin was great for this service appointment. He explained what to expect, and we were comfortable with it. Since it was going to take a while, we went to get some food. He contacted us when it was More

by Digzen.il
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 28, 2020

Paulo was very helpful and answered all our queries and concerns . All the staff were very friendly . We are now the proud owner of our first Subaru. More

by santosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paulo. and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 28, 2020

I am never disappointed with the routine service I receive at Gerald Subaru. Collin is friendly, honest and very knowledgeable. Great work Collin. Thank you! More

by Linda Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional words. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 27, 2020

Eddy was fantastic! He showed me options for cars and he got me into my favorite. I had a lot of fun test driving on the test track. Thank you for the wonderful experience. More

by MRa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 27, 2020

Nice friendly people, Good service department. Reasonable pricing for a dealership.Good follow up after sales or service. And a very solid, high quality core product. More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Svizzero, Lenny Shukhman
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thanks for the truly excetpional words. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 27, 2020

Kenny was awesome and very helpful. The team there was also very welcoming. The explication of everything was thorough from Anthony and kenny. Purchased my very first new car! More

by Raquel Zapata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Leo Katsnelson, Kenny Gross
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 26, 2020

Jeff Walker is why we traveled to the Gerald Subaru of Naperville. His customer service was above and beyond any experience I had at other dealerships. Highly recommend. More

by Nick R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your great review, Nick! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 26, 2020

Jeff was friendly and accommodating. He called us after our first visit once the car we were looking at was back in stock. He made sure we walked away happy with the perfect car for us. More

by Vicki.juran92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 30, 2020 -

Gerald Subaru of Naperville responded

Thanks for your truly exceptional review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Great working with them! Eddy was fantastic! Will always come back here to buy a new car whenever I’m in need. Would highly recommend! More

by Joevazquez111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Collin was awesome!!! He made my service visit painless. I use to go to Grand Subaru but Collin and Gerald has my business for life!!!! More

by Scotts totts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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