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Gerald Subaru of Naperville

Naperville, IL

4.8
3,070 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,070 Reviews of Gerald Subaru of Naperville

September 25, 2020

Collin is the best in the service department and the only one we trust for service. Thanks so much for always helping us out with our cars. More

by colorfulforever1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Mr. John Pryor is a great salesman. He is really patient and help us find the Subaru Forester we preferred. Once we need a new car, we would like to come back for him. More

by XL
Recommend Dealer
Yes
Employees Worked With
John Pryor
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 25, 2020

Extremely friendly, professional service from start to Extremely friendly, professional service from start to finish. The facility was clean and proper covid protocols were in place. Jesse created an awes More

by amberallen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Jim Fischer
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 24, 2020

I walked into Gerald Subaru, and the staff was there to help before I even stepped into the dealership. A special thank you to Kenny Gross for making the experience so positive. He was a phenomenal help in More

by apark1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Sep 25, 2020 -

Gerald Subaru of Naperville responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 24, 2020

This is our fourth subaru purchased at Gerald Subaru so needless to say we are very pleased with this dealership. Collin Miranda has been exemplary at taking care of our service. He answers all questions a More

by rjr2241 Ray Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 24, 2020

We had a great experience working with both Jesse and Jeff! I had read so many great reviews about Jeff and scheduled an appointment to test drive the ascent. Jeff was wrapping up with a customer but ins More

by Subaru
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Jeff Walker
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 23, 2020

Leo Lopez was super kind and personable! It was a pleasure doing business with him. He took the time to get to know us before doing business. More

by Lownjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 23, 2020

We bought our care with an online deal, the sale went through without a hitch. Leo was very helpful and a great sales man. We would buy a car from him again in a heartbeat. More

by bartnil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 23, 2020

My service advisor was Collin M. What a wonderful experience. Collin was so helpful and took the time to answer all my questions I had. He was professional and knowledgeable. Very nice young man. He’ More

by Vicky Kancherlapalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 22, 2020

Collin Miranda is the best! He has been my service advisor several times and never fails to provide the best service and advice. He answers all my "dumb" questions with patience and clarity, never ma More

by SueR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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